Casa do Tanque Camélias de Basto

The facilities are very good. The Wi-Fi is the one real letdown, it’s very poor.

We all came away with positive impressions. It’s a lovely house for a large group, set somewhere beautiful and peaceful, and the price feels just right for what you get. The pool looks great and fits naturally into the landscape.

The house has lots of room, private bathrooms in every bedroom, a well-equipped kitchen, and a large living room that works well for families or groups of friends. But our stay was extremely unpleasant because of fleas. We all got bitten, and some people had severe allergic reactions. One person later needed medical care. We have videos and photos documenting what happened. After we told an employee, the late checkout fee was waived. The next day, the owner called and accused us of lying to avoid paying the €50 late checkout charge. Our bites and the hospital bill tell the truth. We’re very sorry this happened, especially with the way the owner handled it. It could have been a great weekend. We hope they fix the problem.

We’ve stayed at these houses twice now, as a group of about 12 friends and family. They’re in a lovely, peaceful spot, with fantastic cleanliness and wonderful service. D. Susana is fair and always available to sort out any possible issue. We recommend them.