Lam Hotel Celorico de Basto
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Free
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- Spanish, English, French +1
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- soundproofing
- telephone
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Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- soundproofing
- telephone
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Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bathrobe
- desk
- hairdryer
- private-bathroom
- safe
- shower
- slippers
- telephone
- tv
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1 / 4 Standard Single room
- 1 guest
- Private bathroom
- air-conditioning
- desk
- hairdryer
- mini-bar
- private-bathroom
- safe
- soundproofing
- toiletries
- tv
- wi-fi
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Guest reviews
Recent reviews shared by hotel guests
Frank T.
The staff were friendly and kind, but the service was poor, and the hotel has a lot of potential that was let down. Try for a room overlooking the “pyramid” mountain. Our room was fine, though the bathroom door would be my first change. It's just a glass sliding door, so it doesn't block sound or smells, which not everyone is comfortable with when sharing. The outdoor pool had only 3 sun shades and about 16 pool chairs. I'm not trying to be dramatic, but the shortage of shade was shocking. If the hotel were full, only 8 rooms would have somewhere to lie down, even though there's plenty of room for more chairs. Breakfast was the biggest disappointment. There wasn't much variety, the display looked poor, and some items seemed dry and sad. They had no butter. I'm sorry, but that just can't happen. Saying, “our supplier was meant to come yesterday but hasn’t” isn't good enough. Order more in advance. Poor management.

António M.
The location worked well, with the city centre within walking distance, and we liked the modern design and very clean room. Breakfast was a lovely continental spread, and the outdoor pool was just the right size. But several things let us down: the steam shower and sauna were out of order, the room fridge didn't work, and the air conditioning couldn't be switched between heat and cold. Reception told us they controlled it and wouldn't change the setting, so we had to put up with the temperature the hotel chose. I've never encountered that before, and I strongly disagree with the policy. It also felt like maintenance was lacking. Sadly, this fell short of our expectations. We've stayed at much better hotels, including some nearby.
Michelle T.
We paid 156 Euros for the room and stayed two days, but it was a disappointing waste of money. The toilet had been left dirty by the previous guests, the room itself wasn't clean, and both the shower and mini fridge were broken. We had to store our things in the hotel's fridge. Reception said the fridge would be fixed the next day, but nobody followed up. The spa was absolutely filthy, as the photos show. I've complained to Flag World hotels and have had no response. This place is not four star.
Miguel S.
The rooms were very small and in very poor condition, with glass that seemed paper thin. The spa was tiny, and the sauna wasn't working properly. This doesn't feel like a 4☆ hotel.
Rui C.
We had a good time at the pool and spa. The rooms were okay, and the staff were pleasant and helpful.
Amenities
Everything available at this property
General Services
66 available- Air conditioning
- Elevator/lift
- Smoke Free Property
- Heating
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Room service
- Smoke Detector
- Locker
- Laptop safe
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Wake Up Service
- Telephone
- Cafe
- Car rental
- Airport transportation
- Tour assistance
- Library
- Hiking
- Sun Deck
- Year of construction
- Total number of rooms
- Number of floors (main building)
- Twin rooms
- Double rooms
- Junior suites
- Superior rooms
- hotel
- American Express
- MasterCard
- Visa
- Maestro
- Visa Electrón
- EuroCard
- City centre
- Airport
- Key Collection
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Late Check Out
- Mobile phone coverage
- Laundry service
- Multilingual staff
- Air conditioning in public areas
- Lift access
- Concierge
- Luggage room
- Non Smoking Area
- Highchairs
- Projector
- Photocopier
- Theatre / auditorium
- Game room
- Turkish bath (hamam)
Accessibility
3 available- Upper floors accessible by elevator
- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
2 available- Electric car charging
- Car park
Meals
12 available- Minibar
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Poolside bar
- Air conditioning in Restaurant
- Breakfast room
- Breakfast buffet
- Continental breakfast
Business Services
2 available- Conference room
- Meeting room
Recreation & Wellness
3 available- Sauna
- Massage
- Spa treatments
Pool and beach
3 available- Private pool
- Indoor heated pool
- Outdoor freshwater pool
Sports
3 available- Bike rental
- Bicycle storage
- Gym
Room Amenities
13 available- Non Smoking Rooms
- Soundproof rooms
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Slippers
- Toiletries
- Towels and bed linen
- TV lounge
Languages
4 available- Spanish
- English
- French
- Portuguese
What's nearby
Explore attractions, restaurants and transport around the hotel
408 m 5 min walk
58.7 km
226 m 3 min walk
31 m 1 min walk
Attractions
20- Parque Urbano Do Freixieiro226 m 3 min walk
- Parque Lúdico de Celorico de Basto400 m 5 min walk
- Quinta do Prado434 m 5 min walk
- Jardim Ilídio Alves de Araújo475 m 6 min walk
- Ecotrail Tamega1.0 km 13 min walk
Restaurants
20- Nova Vila31 m 1 min walk
- Varanda das Camélias55 m 1 min walk
- OFF LABEL - Experience347 m 4 min walk
- Nut's Basto349 m 4 min walk
- Café Sabor Goiano352 m 4 min walk
Transit
20- Aeroporto Francisco Sá CarneiroAirport58.7 km
- Auto MondinenseBus408 m 5 min walk
- LandimBus411 m 5 min walk
- Feira da LameiraBus8.9 km
- OlelaBus10.8 km

Stay rules
Important conditions for your stay