PESTANA PROMENADE PREMIUM OCEAN RESORT
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Available for a fee
- Airport shuttle
- Available for a fee
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Room types
- 4
Room Information
Rooms
1 / 4 SUITE SEA VIEW
- 66 m2
- 2 x Single bed 80-130 width
- Bathroom: 1
- Bathtub: 1
- Hairdryer
- Direct dial telephone
- TV
- Minibar
- Individually adjustable air conditioning
- Safe
- Living room: 1
- Balcony
- Smoke detector
- Housekeeping
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1 / 3 CLASSIC POOL VIEW
- 38 m2
- 2 x Single bed 80-130 width
- Balcony
- Soundproof room
- Housekeeping
- Smoke detector
- Cable TV
- Make-up mirror
- Toiletries
- 220V power supply
- Wake-up service
- Wi-fi
- Bathroom: 1
- Bathtub: 1
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1 / 3 CLASSIC POOL VIEW (SINGLE USE)
- 38 m2
- 2 x Single bed 80-130 width
- Direct dial telephone
- Bathroom: 1
- Bathtub: 1
- Hairdryer
- Wake-up service
- TV
- Minibar
- Individually adjustable air conditioning
- Safe
- Balcony
- Wi-fi
- Make-up mirror
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1 / 3 CLASSIC PROMENADE VIEW
- 25 m2
- 2 x Single bed 80-130 width
- TV
- 220V power supply
- Toiletries
- Make-up mirror
- Cable TV
- Smoke detector
- Soundproof room
- Individually adjustable air conditioning
- Bathroom: 1
- Shower: 1
- Hairdryer
- Direct dial telephone
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Guest reviews
Recent reviews shared by hotel guests
Jordan L.
We found several good restaurants within a 10-minute walk, and Forum Madeira shopping mall was about a 19-minute walk in the other direction. A Spar shop was even closer, around five minutes away. The hotel is right by the seafront and less than a 10-minute drive from central Funchal. There’s also a car park downstairs, which can be booked ahead for €13 per night. The staff were welcoming and did their best to make the stay enjoyable. Everything throughout the hotel was clean and tidy. Our room was large, with a modern bathroom and big pillows. We had complimentary drinks in the fridge, then a fruit bowl delivered on the second day. Breakfast was leisurely, with plenty of cooked options, eggs and omelettes made to order, waffles, pancakes, cereal, fruit, and a bean-to-cup coffee machine. The pool areas were quiet, with plenty of space and sunbeds, and the pool bar was open from 10am to 6pm. There’s also an indoor pool, a huge jacuzzi, a gym with well-maintained equipment, and a games room.

Danielle C.
The buffet breakfast had a fresh range of options, and we could eat outside with lovely sea views. The only small downside in our room was hearing furniture being moved upstairs now and then, though we know that can be hard to avoid. The pool surrounded by plants made for a peaceful place to relax, and the hotel has gorgeous views over the sea. We enjoyed walking along the promenade, and the town centre is about 40 minutes away on foot. The staff were kind and welcoming throughout our stay. Delilah was especially helpful, sharing some excellent ideas for things to do nearby. We had a great stay at Pestana Promenade Hotel and would gladly return.
Dylan C.
The location worked well for us. Central Funchal is walkable if you’re happy to cover the distance, and plenty of buses pass the hotel and stop nearby. We stayed for eleven nights and really enjoyed it. Reception staff were lovely and handled everything efficiently. The pool gardens are quiet and beautifully landscaped, and there’s a very nice heated indoor pool too. We ate at the restaurant once and thoroughly enjoyed the meal.
Gemma C.
The outdated rooms were the biggest drawback, with many appearing to be timeshares that haven’t been updated. The showers were often cold or only lukewarm, and the happy hour drink prices weren’t clear, so I’d avoid it. The hotel was spotlessly clean, and both pools, indoor and outdoor, were very clean too. Reception staff were helpful and went out of their way for us. We found the pillows really comfortable. Breakfast had plenty of choices, including gluten-free options, and the location gave easy access to Funchal and the airport, with glorious sea views.
Parisa R.
The people working at the resort made the holiday memorable. Everyone we met was so welcoming. The breakfast buffet had a great variety, and I looked forward to seeing what style of dinner buffet there would be each night. The resort itself is stunning, with lovely sea views. We had a wonderful time and will be back 🤍
Amenities
Everything available at this property
General Services
42 available- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Maestro
- Visa Electrón
- City centre
- Bus/Train station
- Airport
- Electric vehicle charging station
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Local and international calls
- Car hire
- Transfer service
- Airport Shuttle
- Room service
- Laundry service
- Medical service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Garden
- Terrace
- Concierge
- Luggage room
- Café
- Non Smoking Area
- Parasols
- Game room
Accessibility
1 available- Wheelchair Accessible
Internet
1 available- Wi Fi
Parking
1 available- Car park
Meals
4 available- Bar
- Restaurant
- Poolside snack bar
- Air conditioning in Restaurant
Business Services
3 available- Conference room
- Meeting room
- Business centre
Pool and beach
3 available- Indoor freshwater pool
- Outdoor freshwater pool
- Sun loungers
Sports
2 available- Golf course
- Gym
Children
2 available- Babysitting service
- Children playground
Room Amenities
1 available- Towels and bed linen
What's nearby
Explore attractions, restaurants and transport around the hotel
9 m 1 min walk
16.7 km
2.3 km 29 min walk
71 m 1 min walk
Attractions
20- CR7 Square2.3 km 29 min walk
- Museu CR72.4 km 30 min walk
- Pico dos Barcelos viewpoint2.4 km 30 min walk
- Estátua de Cristiano Ronaldo2.4 km 30 min walk
- Parque de Santa Catarina2.4 km 30 min walk
Restaurants
20- O Giro Jardim71 m 1 min walk
- La Paella Monumental83 m 1 min walk
- Deep-Blue103 m 1 min walk
- Legacy Restaurant117 m 1 min walk
- Naval Beach Club166 m 2 min walk
Transit
20- Aeroporto Internacional da Madeira - Cristiano RonaldoAirport16.7 km
- STO HellierBus9 m 1 min walk
- Pestana PromenadeBus99 m 1 min walk
- Capela da Ajuda SBus131 m 2 min walk
- Capela da Ajuda DBus131 m 2 min walk

Stay rules
Important conditions for your stay