Frank's House & Happy BELEM

The place was clean and cozy, with a good kitchen that had all the appliances we needed. It’s near Torre de Bellem. The rooms were okay, but there’s no air conditioning, only fans kept in a cupboard, and it gets hot during the day. Of the two bathrooms, one is really small.

The staff were helpful, and we stayed only because there was nothing else available near the nautical college where my wife was studying. The lighting was poor, so I asked for a lamp. They did provide one, but it took a few back-and-forth emails to get it. The property seemed to have gone a long time without upkeep and was falling apart. Our wardrobe doors had come off, though the cupboard was still standing. The noise was extreme, and we could hear whole conversations in every room. We couldn’t keep the windows open because of the strong sewage smell outside. I wouldn’t stay unless there was no better option or you really needed to save money, no matter how cheap it is.

I couldn’t stay the night because the room didn’t meet basic hygiene standards, so I had to find somewhere else. The sheets were covered in hair and clearly had been used, and both the room and toilet were dirty. The flush also wasn’t working properly. When I contacted the owner, I was told to change the sheets myself. Recent Booking reviews also made it look like the property sometimes isn’t cleaned. The owner refused to refund me, which is very disappointing.

The room was tiny and cost too much for what it was. The bed was dirty, with hair on the sheets, and there was no toilet paper. It felt like someone else had used the bed without the sheets being washed. It could still work for someone staying longer than a week.