Lara B.
The apartment looked spacious and nicely designed at first, but the mold and smell became impossible to ignore. It was visible through the wallpaper, on the walls and ceiling, as well as on lampshades, curtains, and in the bathroom. Even eating at the table, we could smell it everywhere. In the morning light it was much worse. We arrived late, exhausted and with children, and check-in took a long time because the person handling reception was also working in the restaurant. We had to stay the night, but slept with the windows open despite being on the ground floor facing the street and a passageway. It didn't feel safe, yet the moldy air felt more dangerous. Our child has allergies and had serious breathing trouble overnight, so we had to give him medication. This felt like a real health risk. I believe we deserve a refund, and the room shouldn't be offered to guests until the mold is properly dealt with.
