Hotel Cristal Porto
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Extra bed
- EUR 40 per guest/night
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- Spanish, English, Italian
- Smoking
- Smoke-free
- Room types
- 4
- Accommodates
- Up to 3 guests
Room Information
Rooms
1 / 6 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bath
- blackout-blinds
- desk
- hairdryer
- heating
- high-speed-internet-access
- mini-bar
- pillows
- private-bathroom
- private-entrance
- safe
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1 / 6 Double Suite with balcony
- 2 guests
- full double bed
- Private bathroom
- balcony
- bath
- bathrobe
- blackout-blinds
- desk
- hairdryer
- heating
- high-speed-internet-access
- mini-bar
- mirror
- pillows
- private-bathroom
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Standard Double room with city view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- desk
- hairdryer
- heating
- high-speed-internet-access
- pillows
- private-bathroom
- shower
- slippers
- toiletries
- tv
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1 / 4 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bath
- blackout-blinds
- desk
- hairdryer
- heating
- mini-bar
- private-bathroom
- private-entrance
- safe
- shower
- tea
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Guest reviews
Recent reviews shared by hotel guests
Patricia G.
The food was great, though the breakfast team were struggling to keep up at a very busy time and could use more staff. The road-facing rooms were noisy, but the bed was comfortable. In Room 105, there were no bathroom hooks for towels or clothes. I also fell where the lounge carpet met a tiled walkway on a different level. I didn't see the drop, and ended up shaken and hurt in too many places. Someone gave me ice in a napkin, but nothing was recorded. See photos attached. I think furniture should block off that dangerous area.

Maya C.
The breakfast was fresh, with staff regularly replenishing fruit, yogurt, deli meats, cheese, eggs, bacon, beans, bread, pastries and cereal. It can get busy, though, and a few more staff would help. There are also plenty of restaurants and shops within a ten-minute walk, even if the tourist sights aren't in the best spot and the metro takes a bit of a walk. Ubers and Bolts are handy and inexpensive, about €4 to the main town. Our room was clean and had the basics. The bed felt a little small, maybe a small double. The bathroom had soap, shower caps and a hairdryer, and you can ask for extras. The shower pressure was great. The TV only has local channels, but you can cast Netflix or Prime. We were on the street side, so traffic and motorbikes were noisy. The room also got warm, and the air conditioning was tricky to use and didn't always stay on. The reception area looks a bit worn and dated and could use some renovation.
Lara B.
Getting around was easy by Uber, and the fares were very reasonable. Hotel Cristal was a little farther from Porto's bustle than we'd expected, but we'd definitely recommend it. The room was spacious and modern, and we enjoyed the food and breakfast. The staff were so friendly and went out of their way to make the stay work well with our two-year-old. Angela was especially lovely with him.
Elena M.
The lounge and roomy garden were lovely places to relax outside or have a cocktail, and I appreciated the mineral water left as a welcome gift. I'd never seen that before. The staff were attentive, my room was comfortable, and breakfast had a tasty range of choices. Thanks for the hospitality 😌🤝 I wasn't keen on the coffee, and there were no bathrobes or slippers in the room.
Helen F.
The rooms were really clean, and breakfast had a fantastic range of choices. Lovely hotel and staff.
Amenities
Everything available at this property
General Services
69 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Ticket assistance
- Garden
- Terrace
- Design hotel
- Fire Extinguisher
- All Spaces Non Smoking (Public And Private)
- Outdoor furniture
- Room service
- Safe (in room)
- Ironing
- Laundry
- Luggage storage
- Telephone
- Shuttle
- Car rental
- Suitable for Events
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Year of construction
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Single rooms
- Twin rooms
- Double rooms
- Suites
- Triple rooms
- Executive rooms
- Superior rooms
- hotel
- American Express
- MasterCard
- Visa
- Maestro
- Visa Electrón
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Ski slopes
- Entertainment Area
- Check In Hour
- Check Out Hour
- Late Check Out
- Mobile phone coverage
- Local and international calls
- Car hire
- Transfer service
- Airport Shuttle
- Laundry service
- Launderette
- Multilingual staff
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Luggage room
- Clothes dryer
- Non Smoking Area
- Highchairs
- Banquet hall
Accessibility
6 available- Upper floors accessible by elevator
- Accessibility features
- Wheelchair access to restaurant
- Wheelchair access to bar
- Accessible rooms
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Free internet
- Wi Fi
Parking
4 available- Parking
- Parking nearby
- Car park
- Secure parking
Meals
8 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Dining area
- Air conditioning in Restaurant
Business Services
2 available- Event facilities
- Conference Hall
Pool and beach
1 available- Beach
Sports
3 available- Bike rental
- Golf course
- Bicycle hire service
Pets
1 available- Pets Not Allowed
Room Amenities
4 available- Non Smoking Rooms
- Soundproof rooms
- TV
- Hairdryer (on request)
Languages
3 available- Spanish
- English
- Italian
What's nearby
Explore attractions, restaurants and transport around the hotel
50 m 1 min walk
348 m 4 min walk
1.2 km 15 min walk
65 m 1 min walk
Attractions
20- Chapel of Souls1.2 km 15 min walk
- Livraria Lello1.6 km 20 min walk
- Clérigos Church1.7 km 21 min walk
- Torre dos Clérigos1.7 km 21 min walk
- Jardim da Cordoaria1.7 km 21 min walk
Restaurants
20- Café Gaveto65 m 1 min walk
- Caccau_coffeandbrunch66 m 1 min walk
- Churrasqueira Oporto82 m 1 min walk
- Aywa French Tacos 291 m 1 min walk
- Pajú117 m 1 min walk
Transit
20- Aeroporto Francisco Sá CarneiroAirport11.0 km
- Hospital Santa MariaBus50 m 1 min walk
- Faria GuimarãesBus113 m 1 min walk
- Hospital Santa MariaBus149 m 2 min walk
- Hospital Santa MariaBus188 m 2 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Baby cot
Baby cot (1 available) - Free
Extra beds
Extra bed (1 available) - Extra charge may apply