Vivenda Rústica c Piscina e Snooker, Viana Castelo

Hugo, the owner, was kind and attentive, and even let us stay late on Sunday. We spent a really fun, relaxing weekend with friends, from Friday through Sunday, and were very comfortable. The pool was a real hit. The house is great for families or groups of friends, and we're already making plans to return as soon as we can.

A pleasant place for a big group, quiet and cool even on hot days. It needs a few small repairs, such as to the lighting. The cooking area is quite cramped, but it has the things you need, including dishes and small appliances. There are also two fridges, a high chair for a baby, and a pool table. All in all, a very enjoyable place.

The pool and garden give you plenty of room to enjoy the place, and there’s a pool table too. The house is comfortable for 12, with good heating, towels, beds, and sofas for five. A few rooms may have a musty smell, though.

We had booked more than three months ahead and paid half, with flights and rental cars already bought, when Hugo canceled less than 15 days before Christmas. Now we obviously can’t find somewhere to stay for the holiday. It’s an outrageous situation. Thankfully, we booked through Booking.com, so the owner will likely be penalized. This is unacceptable, and I absolutely wouldn’t recommend this place. The people running it are incompetent and unprofessional.