Wolkendorf Bio Hotel & Spa

The food is good, but service is so slow that by the time it arrives you're too frustrated to enjoy it. It takes ages for anyone to notice you in the restaurant and come over.

The food has good variety and tastes good, but the rooms feel old and stale. There were lots of small children, so families with young kids may find it ideal, while families without children may find it noisy. The spa is small and loud too, with kids screaming and running around.

The service ruined what should have been a simple family Sunday lunch. The waitresses were rude and mean, and seemed to ignore us on purpose. Service took a very long time despite the restaurant being quite empty, while staff talked amongst themselves instead of looking after customers. We felt extremely unwelcome and left bitter and sad, without ordering dessert. No one seemed to care, including management. We'd been eager to visit Wolkendorf near Brasov, but the experience was a big disappointment. The grounds and design were well looked after, though not in much detail, and that was one of the only two positives. We came just for lunch, and the food was good, but it didn't really feel like it matched the “bio” concept. There was plenty of parking, but when we went to leave, a car was blocking the exit. We returned to the restaurant to report it and waited 15 minutes before a member of staff came to move their car. That was simply bad behavior. We tried to be polite and leave, but all the trouble over just trying to have a decent family lunch really disturbed us. This place has potential, but doesn't deserve guests in its current state. Very poor human quality, and very disappointing. I'll never visit again and will support other local businesses that are better put together.

We liked our stay and got some time to relax. The staff were friendly and communicative, and our room was comfortable, clean and had a nice garden view. The spa was okay, with three saunas and four pools, two indoors and two outdoors. The hotel is well located with forest beside it. The main reason for four stars is that the prices felt relatively high for what was offered.