Vis A Vis Studio

All we wanted was clean sheets to sleep on, but the host refused to replace them and said they were clean enough. We arrived after ten at night with our baby and found footprints on the sheets. We didn’t want to stay in dirty bedding, but also didn’t want to search for another place so late. The owner suddenly became aggressive, said he wouldn’t accept us and wanted to throw us out, adding that customers arriving at that hour always cause trouble. We’d booked through the most famous hotel rental site. Since this happened while we were abroad, we called customer service for help. They couldn’t find a solution and offered a refund, so we had to search for somewhere else in the middle of the night with our sleeping baby in our arms. If he can’t follow the most basic rule of hotel management, cleanliness, he should stop renting the house. Leaving tourists stranded at that hour is inhumane anywhere in the world. We couldn’t comment on the other site because the reservation was cancelled. He probably acted that way because he didn’t want a low score. There are things more important than money, like conscience.