Medical and Spa Centre Merkur

The physical therapy was excellent, and the nurses and doctors were great. Breakfast was also excellent, while lunch was just okay and my one food complaint. The staff were friendly, and the women who cleaned the rooms and changed the towels every day deserve special praise. The hotel is in a great location, but the rooms felt dated, with old furniture, too few outlets for charging a phone, and a WC door that was faulty and hard to shut.

It was just alright. I can't say whether the water has any health benefits, but its temperature was acceptable, neither cold nor warm.

The staff were good, and the food and pool were okay. The location was the best part for me. The accommodation felt more like a hospital than a hotel: it was small, dark, not very clean, and had old equipment and towels. Traffic noise kept me up at night. It badly needs a cleanup and renovation, and sanitation should be held to a much higher standard.

There were plenty of pharmacies and cafes nearby. That was useful since I got sick from the cold swimming pool, and the food where I was staying could have been more varied and enjoyable. The rooms were dirty and moldy, and the first one had bugs, cockroaches, and flies, so I asked to switch. The beds were small and uncomfortable, and the hotel staff could have been more polite. They also kept our passports, which worried me, and it was a hassle to get them back.