Hotels in Gisakura Nyamasheke, RW
Nyungwe Tea Forest Resort
Smoke-free
About this property
You’d never want to leave such a hotel — Nyungwe Tea Forest Resort Hotel is located in Kamembe. This hotel is located in 21 km from the city center.
Location
Spend an evening in a nice atmosphere of the bar. You can stop by the restaurant. Want to be always on-line? Wi-Fi is available. If you travel by car, you can park in a parking zone.
The following services are also available for the guests: a spa center. Sports fans are going to love a fitness center. You won’t be bored as at the hotel you will find a picnic area. Swimming fans are going to enjoy a pool.
To book an excursion, consult the tour assistance desk of the hotel. The staff of the hotel will order a transfer for you. Additional services that the hotel offers to its guests: a laundry, dry cleaning, ironing, press, a safe-deposit box and a concierge.
At the hotel
The room is warmly decorated and has everything you need to have a rest after a long eventful day. There is a TV and a mini-bar. The room equipment depends on its category.
Room amenities
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Double Cottage
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- fireplace
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- soundproofing
- tea-or-coffee
- towels
- tv
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1 / 6 Quadruple Cottage
- 4 guests
- Private bathroom
- air-conditioning
- bathrobe
- fireplace
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- soundproofing
- tea-or-coffee
- towels
- tv
What's the price for your stay?
Add your dates to see current rates.
1 / 6 2 Bedrooms Villa
- Private bathroom
- air-conditioning
- bathrobe
- dining-area
- fireplace
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- soundproofing
- tea-or-coffee
- towels
What's the price for your stay?
Add your dates to see current rates.
1 / 6 2 Bedrooms Suite
- Private bathroom
- air-conditioning
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
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Guest reviews
Recent reviews shared by hotel guests
Guest Rating
9.4/10
Excellent Featured review
Aline M.
2/10
My mother could barely walk after the chimp visit, and when we got back soaked, there was no buggy to take her to the room. We waited, then she had to make the painful walk herself. The hotel paid the handlers to take her to see the chimps, but the $200 didn't come close to making up for all the pain and stress. It started right after check-in. My mom slipped on the extremely slick floor in our room and badly hurt her ankle, along with getting deep scratches. I called reception to ask for a doctor or someone to check on her and disinfect the cuts. Someone came along and acted like a doctor, but turned out to be a housekeeper. They put a very hot towel on her ankle and gave her a really painful massage, which I'm pretty sure made it worse. A physician arrived later and was shocked that the injury had been treated with heat instead of cold. We were so shaken that we hadn't stopped the housekeeper, thinking they knew what they were doing. Then I fell too. Barefoot or in socks, the floor was like a skating rink. The manager said they advise guests to wear rubber slippers all the time, but nobody had told us that. What kind of hotel room has a floor like that? If you forget and get up at night, you could get hurt even more seriously. The grounds were nice, but our room was small compared with other hotels in Rwanda, and the service was poor despite there being only a few guests.
Daniel N.
10/10
The wildlife right on the property and the staff made every moment special. We were next to Nyungwe national park, right at the entrance to one of the oldest forests on earth. Chimp trekking and colobus monkey trekking were both amazing. It was a beautiful, unique experience, and I hope we can return to see the property again. If you're thinking about making the trip, you won't regret it. Murakoze Cyane!
Nurcan K.
10/10
We'd happily come back. The lodge's location is unique and breathtaking, and the whole visit was unforgettable. We travel widely and have stayed in plenty of hotels at a similar price, but One&Only Nyungwe House is right at the top for service and hospitality. A heartfelt thank you to the whole team for being so kind and providing such excellent service.
Lucía F.
10/10
Lock the balcony door, the sweet colobus monkeys are sneakier than they look! They kept us entertained from the balcony, which looked out over the forest, at the Canopy Treehouse. It felt magical, with its fireplace and luxurious bathtub. The team made our anniversary extra special with surprise celebrations. When we couldn't bring ourselves to leave, Micheline, Bob, Max, and Christian made it easy to extend our stay. We loved the activities, from hiking and tea tasting to canopy walks and even spear throwing. The Fire Ritual spa treatment was a must-try, and the heated pool surrounded by nature was pure bliss. Every meal felt Michelin-worthy, and Chef Battista and One&Only amazing Bosco made dining feel personal. We were welcomed with warm hospitality and breathtaking views from the moment we arrived. It was a dream stay at One&Only Nyungwe House, a once-in-a-lifetime experience. If you're thinking of visiting, don't hesitate.
Grace M.
10/10
The staff made me feel welcome from the moment I arrived, and the service was exceptional. My room was spacious and clean, with a beautiful view. Breakfast was a highlight, especially the fresh fruit and pastries, and the rest of the food was delicious too. One&only Nyungwe House was a fantastic place to stay in Rwanda. The location made it easy to explore local attractions. I highly recommend it to anyone visiting, and I can't wait to come back.
Amenities
Everything available at this property
68 Facilities
General Services
43 available- Air conditioning
- 24 Hour Reception
- Smoking areas
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Garden
- Terrace
- Fire Extinguisher
- Room service
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Airport Transportation Pickup
- Tour assistance
- Hiking
- Picnic area
- Sun Deck
- Contactless Check In And/Or Check Out
- Total number of rooms
- hotel
- Key Collection
- Check In Hour
- Check Out Hour
- Laundry service
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Concierge
- Luggage room
- Clothes dryer
- Audio Visual Equipment Rental
- EarthCheck Certified
- Picnic
- Only Adults
- Non Smoking Establishment
- Billiards
- Safari
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
2 available- Parking
- Car park
Meals
5 available- Minibar
- Bar
- Breakfast
- Restaurant
- Snack bar
Business Services
5 available- Business center
- Fax and copy machine
- Conference Hall
- Meeting room
- Business centre
Recreation & Wellness
1 available- Spa
Pool and beach
2 available- Swimming pool
- Outdoor freshwater pool
Sports
2 available- Fitness facilities
- Fitness
Pets
1 available- Pets Not Allowed
Room Amenities
3 available- Cable TV
- TV
- Toiletries
What's nearby
Explore attractions, restaurants and transport around the hotel
24 places nearby
Closest Bus Gisakura Mountain Tea Bus Stop
1.5 km 19 min walk
Closest Ferry Ihusi Express – speedboat to Goma
28.8 km
Top attraction nearbyOne&Only Nyungwe House
0 m 1 min walk
Dining nearby 1 Restaurants
11.5 km
Attractions
20- One&Only Nyungwe House0 m 1 min walk
- Nyungwe Forest National Park, Rwanda61 m 1 min walk
- The Nature Concern1.5 km 18 min walk
- Gisakura Reception Center1.8 km 22 min walk
- IMUHIRA Camp & CBT: rooms, camping, food & drinks, boats, birding, cultural immersion & community tourism near Lake Kivu.10.7 km
Restaurants
1- Imuhira Ecotourism Rwanda11.5 km
Transit
3- Gisakura Mountain Tea Bus StopBus1.5 km 19 min walk
- Rusizi Bus StationBus21.2 km
- Ihusi Express – speedboat to GomaFerry28.8 km
Stay rules
Important conditions for your stay
Check-in14:00 – 18:00Front desk timing
Check-out11:00Departure timing