W Platinum
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Free
- Accessibility
- Wheelchair accessible
- Languages
- Arabic
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 5 Economy Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- tv
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1 / 4 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- tv
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1 / 4 Economy Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- tv
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1 / 5 Studio
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- tv
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Guest reviews
Recent reviews shared by hotel guests
Hiba Z.
The front desk service was excellent. We arrived late, and the woman working there was professional, very kind, and went out of her way to help. We really appreciated that after a long journey. During our two-night stay, though, the room felt cramped, and noise carried clearly between rooms. We could hear the neighbors so much that it was hard to get enough rest after a long travel day. Breakfast choices were quite limited. Cleanliness also needs a lot of attention, especially in the bathrooms, which fell short of basic expectations.

Tamer S.
The rooms were great and service acceptable. There are plenty of shops and coffee places nearby, though it's about a 17-minute drive to Alharam. The toilet drain was awful, with water collecting instead of draining properly.
Khaled M.
The place is really nice, with a free open buffet breakfast and very good food. Service was insanely good, especially from the waiter (muhmod). Ask for something and he gets it in seconds, even when the portion is empty.
Yekaterina M.
There were bugs in the hotel, and I wouldn’t tell anyone to stay there. I’ve attached photo and video proof. I’ve stayed in places around the world, but this was the first time I’d ever run into something like this in a hotel. I never expected it in this country.
LIAM B.
A bit away from central Madinah, but the hotel was clean, tidy, and did the job it was meant to do.
Amenities
Everything available at this property
General Services
20 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Security guard
- Express Check In/Check Out
- Fire Extinguisher
- Room service
- Smoke Detector
- Safe Deposit Box
- Telephone
- Hiking
- Water park
- Windsurfing
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Parking
1 available- Free parking
Recreation & Wellness
2 available- Sauna
- First Aid Kit
Sports
1 available- Fitness facilities
Room Amenities
6 available- Family room
- Hairdryer
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
Languages
1 available- Arabic
What's nearby
Explore attractions, restaurants and transport around the hotel
1.1 km 14 min walk
4.1 km
3.2 km
164 m 2 min walk
Attractions
20- Dar Al Madinah Museum3.2 km
- The Green Dome4.9 km
- As Safiyyah Museum & Park5.0 km
- Al Masjid-e-Nabawi5.0 km
- Quba Avenue5.0 km
Restaurants
20- Marom (specialty coffee)164 m 2 min walk
- المدينه المنوره331 m 4 min walk
- Pizza Hut509 m 6 min walk
- مطعم نكهة الماضي556 m 7 min walk
- Dunkin' - دانكن581 m 7 min walk
Transit
20- مطار الأمير محمد بن عبد العزيز الدولي بالمدينة المنورةAirport11.2 km
- النقل الترددي (103) الخالديةBus1.1 km 14 min walk
- المدينة المنورةTrain4.1 km
- قطار الحرمين السريع - المدينة المنورةTrain4.2 km
- Abdulaziz Ibn Al Rabie High School ABus4.2 km

Stay rules
Important conditions for your stay