Abdu' M.
The hotel itself is clean and nice, but our room hadn't been cleaned when we arrived. There was just one towel, and the phone didn't work. I went down to reception for more towels, but was given only one, so we had to share. There weren't any face towels either. When I asked how we were supposed to wash our faces, the response was literally, “I don't know.” Seriously? Management needs to improve the service and teach staff how to communicate.
