Andrahem

I’m still waiting for the refund for two nights, even after a month of emails. I had to cancel because of unforeseen circumstances, and under the agreement those nights were supposed to be reimbursed. Since reception was closed when I arrived, the hostel had asked me to pay in advance, which I did. Their customer service has been extremely unhelpful throughout. The place looks affordable and pleasant from the photos and other reviews, and it may well be a nice hostel. But if you have to cancel, that low price could turn into an expensive mistake. I still don’t know whether I’ll get my money back, so I’d think twice before booking.