Apartmány Puerto
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 16:00
- Check-out
- Until 10:00
- Languages
- German, English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 1 Bedroom Apartment
- Private bathroom
- bedsheets
- fan
- fridge
- heating
- kitchen
- kitchen-stuff
- microwave
- private-bathroom
- shower
- tea
- towels
- tv
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1 / 6 Economy Apartment
- Private bathroom
- bedsheets
- fan
- fridge
- heating
- kitchen
- kitchen-stuff
- microwave
- private-bathroom
- shower
- tea
- towels
- tv
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1 / 6 Standard room
- Private bathroom
- fridge
- hairdryer
- heating
- private-bathroom
- towels
- tv
- wardrobe
- wi-fi
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1 / 6 Family Apartment
- Private bathroom
- air-conditioning
- fridge
- heating
- kitchen
- patio
- private-bathroom
- shower
- towels
- tv
- wardrobe
- wi-fi
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Guest reviews
Recent reviews shared by hotel guests
Milena J.
We finally got a room that was just about acceptable, but the sheets were stained, there was hair, and the pillows were yellow. We used clean towels around the pillows and under ourselves, then slept in our clothes because the place seemed like it could expose us to all sorts of bacteria. We’d arrived at 10pm, yet despite check-in starting after 4pm, we didn’t get a room until after midnight. First we had to check in very slowly at hotel Zatoka, then walk to an apartment in another building. It was dark outside, so we had to use our phones for light, and the apartment hadn’t been cleaned after the previous guests. When we went back to complain, reception said the cleaner had gone to sleep, as if that was our problem. After several calls, they offered us a room in Zatoka. It was nicer, but dirty too. We waited again, then got keys to a room in yet another building and had to find it with a flashlight in the middle of the night. That one was also unclean. It honestly felt like someone was joking with us. The receptionist didn’t speak English, and while we were still waiting to find out if we’d get any room at all, she asked me to translate between her and another Arabic-speaking guest who also didn’t speak English. Eventually she took us to another building and tried to leave us in a room with broken shower cabin doors sitting inside the cabin, so it couldn’t be used. We refused and went looking for another room. She didn’t know where it was, took us up one set of stairs, down, then up another and down again by mistake. We asked for a full refund and got only 15eur back. What a shame. This place should be closed or at least removed from booking!
Pavel D.
The outdoor seating in the shade was lovely, and it’s just a few steps to the water. You can park beside the apartments, though I was surprised there was an extra charge. The accommodation isn’t cheap, so paying for parking on top of that was a bit much. Don’t expect cleaning during your stay, unless perhaps you arrange it with the Relax hotel, which manages the apartments. Our family room was for 5+1, but it wasn’t really ideal for four adults and two kids. The top bunk in particular felt downright dangerous. The kitchenette was fairly well equipped, though we only used it to boil water for coffee and tea. Air conditioning was a big help on hot days. It’s probably standard here, because it really gets hot. One warning, there’s a Bermuda gang around stealing men’s shorts. I lost two and my neighbor lost one, so better bring your clothes in from the hangers at night.
Richard N.
The room had a double bathtub with massage jets, which was great, but taking a shower was awful. The water drained at about 1l per 1 hour, the hose sprayed in every direction, and there was nothing there to stop the water from going everywhere. For three people staying six days, they provided only 3 pieces of toilet paper. The waste bin was like one for a children's house, and its bags were from Kaufland. I was there on 07/24 and booked based on the website saying parking was free. The room wasn’t the one I’d booked, and reception at the Relax hotel immediately wanted 5 EUR per day for parking. It’s not a terrible price, but it’s the principle. At the entrance to the area there’s a ramp that you only find out about once you get there. I’d driven through three times after showing my card without trouble, but around +/- 9 pm the "black comedian" told me he wouldn’t let me in and that I had to use the second gate. Which one? Nobody from RELAX had warned me or explained how it worked or where that gate was. When leaving, they normally ask if you were satisfied, but nobody did that here. SUPPORT SLOVAK TOURISM, never again.
Roman N.
Puerto had a fridge, air conditioning, a new cooker, dishes, a microwave, a TV and other basics. There was also a covered place to sit outside by the apartment, and the accommodation itself was relatively OK. Cleanliness and housekeeping bring it down to 3 stars for me. It seems to get cleaned where you can see, but you hope nothing falls behind the bed because then you’d have to move it. A proper clean once in a while would be enough, since that kind of dirt doesn’t build up in a day. New sheets would improve the look too. The toilet seat wasn’t in good condition either.
Mária N.
The food was great, and the beach and lake are beautiful, though they aren’t part of Puerto Apartments. The room was a big disappointment, just terrible. It was tiny, about 3x3 meters, and felt like a hospital room, except a hospital gives you a cup and, of course, soap. There was nothing here. The towels and sink were dirty, and dirty laundry sat on the floor right by the entrance the whole time. The refrigerator rattled all day and at night too, unless you switched it off.
Amenities
Everything available at this property
General Services
7 available- Smoke Free Property
- Heating
- Garden
- Terrace
- Linens
- Microwave oven
- Family/Kid Friendly
Internet
1 available- Free Wi Fi
Parking
2 available- Parking
- Parking nearby
Meals
2 available- Breakfast
- Kettle
Recreation & Wellness
1 available- Spa
Pool and beach
3 available- Seasonal outdoor swimming pool
- Beach/pool towels
- Next to the beach
Room Amenities
7 available- Fridge
- Family room
- Cable TV
- Flat Screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
Languages
2 available- German
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
825 m 10 min walk
978 m 12 min walk
180 m 2 min walk
100 m 1 min walk
Attractions
20- Sunny Lakes180 m 2 min walk
- AQUAPARK Senec449 m 6 min walk
- Water Bicycle Rental587 m 7 min walk
- Labutie jazero (Kevečtov)1.5 km 19 min walk
- Turkish House1.6 km 20 min walk
Restaurants
20- Waflička Bubble Waffle100 m 1 min walk
- SenseiSenec157 m 2 min walk
- U Zlatého Kapra188 m 2 min walk
- Bufet u Zubra196 m 2 min walk
- Waikiki Mini Bistro203 m 3 min walk
Transit
20- Letisko M. R. ŠtefánikaAirport16.5 km
- PiešťanyAirport53.5 km
- Senec, Slnečné jazerá MŠBus825 m 10 min walk
- Senec, SlnečnáBus847 m 11 min walk
- Senec, BoldockáBus865 m 11 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Parking
Parking - Extra charge may apply