Residence Annapurna Dakar

The room was fine: the bed was comfortable, and both the hot water and A/C worked. When I arrived, I told the receptionist I needed to leave at 5 AM for a flight. He said there'd be no problem because the property had 24-hour access. At 5 AM, I found the wrought iron gate chained shut, with nobody there, no security, and no guardian. I called the hotel, and a man said someone was coming right away. A person came downstairs with keys, but none opened the gate. He shouted for a guardian who was supposedly sleeping nearby, but no one appeared. After about 15 minutes, he climbed over the gate, squeezing through the wider bars at the top, then went down the street to look for the guardian. Worried about missing my flight, I climbed over too. The gate was at least 9 feet high, and I was lucky not to get stuck or fall. What if there had been a fire and everyone needed to get out? I'll never stay at this property again, and I won't recommend it.