Iris Hostel

We had a terrible stay at the hostel. The room stank, the sheets were torn, and there were 5 cockroaches in the bathroom. We slept in the family room and paid too much for what we got. Stay away from this place!

I only managed to stay one night out of the three I booked at Iris Hostel because of a serious bed bug problem in the dorm. I was badly bitten and couldn’t sleep. It happened after midnight when there was no staff around, so I moved to the lobby sofa. It was hot there, there were mosquitoes, and I found even more bed bugs. Exhausted, I bought insect repellent at 4 AM and had no choice but to return to the same bed. It was a really uncomfortable stay. I’m not trying to attack the hostel, but I hope nobody else has to deal with the same thing. On the positive side, the morning receptionist was very kind, apologized sincerely, and helped me get a refund through Agoda. The service was decent overall.

Both the dorm and the private room worked out really well for me, and the price is good for such a handy location. My private room faced the city street and had a balcony, so it was a bit noisy. The shared area is a pleasant place to unwind, though it doesn't feel especially social. The woman at reception was kind, helpful, and spoke English. I'd happily recommend it.

I booked a superior room and barely slept at all. It faces the junction of two major roads, where traffic kept going even at 4 a.m., as my video showed. The sliding glass doors barely shut and did nothing to block the noise. By the time I realized it wasn't going to quiet down, reception had closed at 6, so there was nobody to ask about moving rooms or getting a refund. I lost the whole next day from being so exhausted. A horrible experience.