The Heritage Grand Khon Kaen Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Available
- Breakfast
- Available
- Extra bed
- THB 900 per guest/night
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, French, Multi-language staff +1
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
Deluxe Twin room
- 2 guests
- twin beds
- Private bathroom
- bathrobe
- blackout-blinds
- desk
- hairdryer
- hypoallergenic
- iron
- mini-bar
- private-bathroom
- safe
- slippers
- soundproofing
- tea-or-coffee
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Deluxe Single room
- 1 guest
- single bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- fridge
- hairdryer
- hypoallergenic
- iron
- mini-bar
- private-bathroom
- safe
- slippers
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1 / 4 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- fridge
- hairdryer
- hypoallergenic
- iron
- mini-bar
- private-bathroom
- safe
- slippers
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1 / 4 Superior Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bath
- bathrobe
- fridge
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- telephone
- toiletries
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Guest reviews
Recent reviews shared by hotel guests
Thanakorn S.
I liked the room, especially the full-window view, and the location is excellent. There’s a local beer spot right under the hotel, and I appreciated being able to check in early. Most of the other staff were helpful, and the housekeeping team was polite and pleasant. It’s a shame, because this was my first visit to Khon Kaen and everything else about the hotel was great. Two staff interactions made the stay very disappointing. I went to reception to ask for a dental kit and told the male staff member it was fine for housekeeping to leave it outside my room. He gave me a judgmental look for a while, and I felt uncomfortable. I don't know what I did to get that reaction. Later, I asked a female staff member if I could take beer up to my room, and she said yes. After a quick discussion with my friend, I decided to order. She was gone by then, and a male staff member in a dark suit came over. When I said I wanted to take the beer upstairs, he looked me up and down in a disrespectful way, walked past, then turned around and kept staring. My friend even asked why he was looking at me like that. I hope management takes this seriously and gives staff better training so other guests don't have similar experiences.

Niran W.
It was Pullman before.
Andrei P.
The offers advertised through the hotel's dedicated apps weren't honored when I arrived. When I raised the mismatch, staff wouldn't accept responsibility or offer a reasonable fix. Since management changed, the overall quality seems to have fallen a lot from the standards I associated with the Pullman brand. The property also looks old and poorly maintained. My room smelled of mold, and there was visible dust. For the price, the value was extremely disappointing. Hotels in central Bangkok can offer much better quality for less. Right now, the place feels overrated and doesn't justify its cost. Poor upkeep, inaccurate promotions, careless staff, and no real service recovery make it hard for me to recommend. I hope management takes the feedback seriously and improves the property and the professionalism of the service.
Somsak K.
After dark on Wednesday, March 4th, 2026, I stayed at the hotel formerly known as Pullman, now renamed Heritage Khon Kaen. The name change made it confusing to navigate with Google Maps, which sent me to other places with similar names. The information I found was unclear too, and appeared as The Heritage Grand Khon Kean Hotel and Convention. Even so, the hotel seems high quality in almost every respect. I hope everyone involved in the change is encouraged to preserve it as a heritage site for the people of Khon Kaen and Thailand for generations to come. Best wishes to all of them.
Amenities
Everything available at this property
General Services
25 available- Shopping on site
- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Newspapers
- Gift shop
- Garden
- Terrace
- Dryer
- All Spaces Non Smoking (Public And Private)
- Room service
- Smoke Detector
- DVD Player
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Telephone
- Cafe
- Airport transportation
- Car rental
- Sun Deck
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
1 available- Free Wi Fi
Parking
1 available- Offsite parking reservations required
Meals
7 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Kettle
Business Services
5 available- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Pool and beach
3 available- Swimming pool
- Outdoor pool
- Pool facilities
Sports
1 available- Fitness facilities
Room Amenities
10 available- Non Smoking Rooms
- Cable TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
Languages
4 available- English
- French
- Multi Language Staff
- Portuguese
What's nearby
Explore attractions, restaurants and transport around the hotel
415 m 5 min walk
430 m 5 min walk
1.5 km 18 min walk
16 m 1 min walk
Attractions
20- Khon Kaen 200 Years Public Park1.5 km 18 min walk
- Bueng Kaen Nakhon Public Park1.5 km 19 min walk
- Hong Mun Mang Mueang Khon Kaen, Khon Kaen City Museum1.5 km 19 min walk
- Bueng Kaen Nakhon Reservoir1.9 km 24 min walk
- Khon Kaen National Museum2.2 km 27 min walk
Restaurants
20- The secret 6 ห้องลับทั้ง616 m 1 min walk
- เฮียโตเกาเหลาเซี่ยงจี๊16 m 1 min walk
- เพ่งอิ้ว22 m 1 min walk
- แจ่วฮ้อนฟูลเฟรม22 m 1 min walk
- Mug the cafe27 m 1 min walk
Transit
17- ขอนแก่นTrain415 m 5 min walk
- Bus Stop zoneBus430 m 5 min walk
- สถานีขนส่งจังหวัดขอนแก่นแห่งที่ 2Bus961 m 12 min walk
- Khon kaen bus terminal2Bus1.0 km 13 min walk
- สถานีรถขนส่งผู้โดยสารBus1.3 km 16 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Damage deposit required