Isara Khao Lak
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Airport shuttle
- Free
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Multi-language staff, Turkish +1
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
- Accommodates
- Up to 4 guests
Room Information
Rooms
Premium Quadruple House with Pool Side
- 4 guests
- Private bathroom
- private-bathroom
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Quadruple Family House with Pool Side
- 4 guests
- Private bathroom
- private-bathroom
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Terrece Quadruple House with garden view
- 4 guests
- Private bathroom
- private-bathroom
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Premium Quadruple with Pool Access House
- 4 guests
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
MIRA
The bathroom made the room almost impossible to tolerate. The toilet smelled so strongly that we couldn't leave the door open, and the odor spread through the room. There were mosquitoes everywhere when we arrived, and we also found a centipede and a small scorpion. The room looked tidy at first, but never felt properly clean. The garden and pool area outdoors also seemed unclean and poorly maintained. Getting around was a struggle. The hotel is beside a main road, and the location felt unsafe and uncomfortable. Calling a taxi ourselves barely worked, and none of the usual apps did, including Uber, Grab, and Bolt. Local taxis insisted on a high minimum fare, making every trip unnecessarily costly. Reception staff were polite, but basic communication was nearly impossible. Several people were there, yet no one seemed to understand basic English, so even simple questions became frustrating. Breakfast was poor quality and not worth paying for. Charging for it is embarrassing. We hadn't even meant to book this hotel. We landed here by accident because it shares a name with another hotel chain, and it was a huge mistake. This was one of the worst and most terrifying places we've stayed. A nightmare, and absolutely not worth the money. Avoid it.

Hannah W.
We had a large group and got adjoining apartments with a private pool, which was wonderful. The place was clean, bright, spacious, and self contained, and it was an affordable option compared with the area's expensive resorts. A car let us travel around, though taxis are another possibility. There was plenty of parking, and Khao Lak is a 10-minute drive away for the market and nightlife. The photos online didn't match the property as it is now, which disappointed us at first. The gardens need attention, and a new multi-storey hotel behind the property isn't shown. The shared area where we imagined having evening barbecues also needs a lot of work. We had a few maintenance problems, but Nisa and her team sorted them out fairly quickly. It's a walk to local restaurants, and the white sandy beach is about 15 minutes away on foot, with lots of kid-friendly places to eat. For toddlers who need a cot, make sure to request a large one when booking. Breakfast costs extra and the choices are limited to American or Thai; room service is available daily. Laundry and a mini mart are conveniently next door. The spa and shuttle are no longer running. We loved having our own space. For outings, Takuapa is worth visiting for its architecture, market, local produce, and Thai specialties. We also went to the Khao Lak Elephant sanctuary, the National Park, and nearby waterfalls.
Mats E.
The owners were so kind and friendly, and this will definitely be our regular resort on future Khao Lak trips. We spent two lovely nights at Isara Khao Lak. The houses are stunning, spotless, very comfortable, and equipped with everything we needed, like a little home away from home. Our little house was just a few steps from the pool. The location worked perfectly, with beautiful Pak Weep beach a 10-minute walk away and plenty of small local eateries within walking distance.
Nattapong S.
The staff were very kind, and the room was clean, roomy, and smelled nice. It also had kitchen equipment, so you could cook. Bang-Sak beach is just a few minutes away, though the market is quite far if you don't have a car.
Caleb T.
The pet-friendly setup was the best part for us, since I could bring my bunny along. She could roam freely around the huge place, which was immaculate and really felt like a second home. Everything was handy, including a fully stocked fridge. The staff arranged anything we needed, from washing and food to horse riding and taxis. I can't fault the stay. I've now been twice, in two separate rooms, and both were outstanding. Go!
Amenities
Everything available at this property
General Services
54 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Smoking areas
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Garden
- Terrace
- Room service
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Telephone
- Cafe
- Microwave oven
- Area shuttle
- Car rental
- Airport transportation
- Transfer services
- Tour assistance
- Barbecue grill(s)
- Hiking
- Picnic area
- Fishing
- Barbeque
- Sun Deck
- hotel
- Car hire
- Airport Shuttle
- Laundry service
- Launderette
- Multilingual staff
- 24 Hour Security
- Hotel safe
- Shop
- Concierge
- Luggage room
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Café
- Smoking area
- Highchairs
- Hairdressing salon
- Picnic
- Non Smoking Establishment
- Diving
- Horse riding
Accessibility
1 available- Accessibility features
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Parking
- Parking nearby
- Car park
Meals
7 available- Minibar
- Bar
- Coffee/tea for guests
- Restaurant
- Kitchen
- Bottled water
- Dining area
Recreation & Wellness
3 available- Massage
- Spa treatments
- Spa centre
Pool and beach
8 available- Beach shuttle
- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach/pool towels
- Outdoor freshwater pool
- Children’s swimming area
- Sun loungers
Sports
2 available- Bike rental
- Bicycle hire service
Children
1 available- Children playground
Room Amenities
9 available- Fridge
- Family room
- Hairdryer
- Flat Screen TV
- Shower
- Wardrobe/Closet
- Bathrobe
- Toiletries
- Towels and bed linen
Languages
4 available- English
- Multi Language Staff
- Turkish
- Chinese
What's nearby
Explore attractions, restaurants and transport around the hotel
9.0 km
20.0 km
1.1 km 14 min walk
19 m 1 min walk
Attractions
20- Khaolak Ethical Elephant Sanctuary (KES)1.1 km 14 min walk
- หินฟันปลาฉลาม หาดเขาสะบ้า เขาหลัก1.4 km 18 min walk
- Sai Rung Waterfall2.1 km 26 min walk
- Elephant Home4.0 km
- Somkiati wonderland4.0 km
Restaurants
20- Jumbo steak19 m 1 min walk
- ครัวสวนหมาก Suan Maak28 m 1 min walk
- ร้านกาแฟ คุณนายซาลาเปา166 m 2 min walk
- River Garden Restaurant&Bar296 m 4 min walk
- Sunrise Restaurant Khaolak395 m 5 min walk
Transit
8- ท่าอากาศยานนานาชาติภูเก็ตAirport70.8 km
- Bus stop to PhuketBus9.0 km
- Bus Stop to Takuapa, Surathani, Ranong, ChumponBus9.0 km
- Bus to PhuketBus11.5 km
- Bus stop to Phuket (2pm and more)Bus11.7 km

Stay rules
Important conditions for your stay