The Haven Khao Lak
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Free
- Breakfast
- Available
- Extra bed
- THB 2500 per guest/night
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- English, Multi-language staff
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- coffee
- dining-area
- fridge
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- tea
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1 / 5 Jacuzzi Villa oceanfront
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- tea
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1 / 4 Deluxe Pool Access Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- fridge
- hairdryer
- private-bathroom
- safe
- tv
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1 / 6 Deluxe Twin room
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
mira N.
The gym, lobby and spa were well kept, and the staff were genuinely friendly and helpful. They treated us with respect, and some went above and beyond. I think that explains a lot of the high ratings, along with repeat visitors who enjoy the familiarity and being recognised by long-time staff. The staff are what make this place nice. But on this second visit, after a long gap, it felt old and dated, with maintenance needed in many areas. It used to be wonderful; now it's just okay. In block D, the first rooms face the restaurant with no privacy, and are dark and shaded. The pools need cleaning and repair, with missing titles and black mould around the edges, especially by the swim up rooms. Our room showed plenty of problems: loose plug points, floor boards that popped up when stepped on, a bathroom sink that moved at the slightest touch, exposed shower pipes and unexplained paint splashes on the ceiling. There were gaps around the door frame wide enough to let in light. Some repairs have been attempted, but poorly, without care for how they fit with the hotel's existing look. From a quick look, block A seemed less rundown or mouldy. The hotel needs a refurb. The restaurant food was tasteless. Burgers were steamed instead of grilled and grisly. I'm confused why people ate there, though there are only two other options outside the hotel and I think some guests are nervous to try them. We only ordered basic Western food, so perhaps the Thai food is better. We had lots of good Thai food elsewhere and ate here just for convenience, two lunches and one dinner. I did like the club sandwich. There were lots of mosquitoes in the lush greenery, and a bees nest above one room's doorway. That can be a problem when room cleaners leave doors open while cleaning, since insects can get inside. The hotel now has a truck or bus that goes into town most days for free, a nice service that wasn't available on my last visit. If the many small issues don't bother you, you can still have a lovely stay. It's secluded, with no traffic, loud noise or party atmosphere, and off the beaten track.

Lillian B.
We loved being able to step straight onto the beach from the resort, and the warm sea was a lovely way to relax before dinner or after cocktail hour. Our package came with happy hour cocktails each evening from 4 pm to 6 pm. It became our daily ritual and a nice end to the day. Waking to birdsong in the lush gardens at The Haven Khao Lak felt like being in paradise, not just checking into a hotel. When we wanted a break from resort food, there were beach restaurants within walking distance. One favourite was Friendship Restaurant near the Mariot Resort. There’s another place just up the road from the resort on the main road.
Julien L.
The staff were excellent, super friendly and helpful, and the restaurant food was really good, including the buffet breakfast. There’s also good cheap food at a restaurant down the road, plus a little shop selling cheap beers, snacks and toiletries. This is a great hotel in Khao Lak, right on a private beach and away from main roads and crowds. There are no children under 12, which is great if you want a break from younger kids. Pool rooms are nice and private. The rooms could use a little renovation, and the bathrooms were a little dirty, but still perfectly acceptable.
Ekaterina I.
The setting is beautiful, with a long stretch of coast and such clear water that you won't want to get out. The sunsets were like a work of art every day. Service was top-notch and the staff very polite. Wi-Fi worked excellently throughout the hotel, even on part of the beach. Breakfast was buffet style, while lunch and dinner could be ordered from a menu. On Fridays there was also a dinner buffet with live music. The huge, clean seawater pool was a joy, and our beds were very comfortable. The furniture was clean and the bathroom well equipped. We loved everything. Thank you for an amazing vacation and unforgettable memories.
Cameron W.
We only meant to stay one night, but after an hour we were already at reception extending by another day. Our room was perfect, with a massive bed, great AC, a big shower and a terrace overlooking the pool. The service was amazing: drinks at the pool bar came with friendly attention and delicious cocktails, and the restaurant food was great, with great waiters. The beach is a one-minute walk away, with a direct view of the sun setting over the horizon. They offer different activities each day, and we tried Monday morning yoga on the beach. It was a great start before breakfast at the buffet. I couldn't pick out a bad thing. Great value for money.
Amenities
Everything available at this property
General Services
76 available- ATM
- Shopping on site
- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Private Check In/Check Out
- Dryer
- Fire Extinguisher
- Outdoor furniture
- Adults Only
- Room service
- Smoke Detector
- Mosquito net
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Telephone
- Cafe
- Packed Lunches
- Shuttle
- Car rental
- Airport transportation
- Year of construction
- Number of floors (main building)
- Number of floors (annexe)
- Double rooms
- Villas
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Bus/Train station
- Airport
- Key Collection
- Check In Hour
- Check Out Hour
- Late Check Out
- Car hire
- Transfer service
- Airport Shuttle
- Laundry service
- Launderette
- Medical service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Hotel safe
- Currency exchange facilities
- Lift access
- Newspaper stand
- Shop
- Concierge
- Sun terrace
- Luggage room
- Clothes dryer
- Grill/BBQ
- Library
- Bikes available
- Café
- Non Smoking Area
- Smoking area
Accessibility
1 available- Accessibility features
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
2 available- Car park
- Secure parking
Meals
14 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Poolside bar
- Bottled water
- Kettle
- Dining area
- Electric kettle
- Poolside snack bar
Pool and beach
1 available- Beach
Sports
5 available- Golf course
- Bicycle hire service
- Bicycle storage
- Hotel’s own bike shop/workshop
- Gym
Room Amenities
11 available- Non Smoking Rooms
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Slippers
- Toiletries
What's nearby
Explore attractions, restaurants and transport around the hotel
2.1 km 26 min walk
12.5 km
782 m 10 min walk
56 m 1 min walk
Attractions
20- Bang Niang Beach782 m 10 min walk
- Khao Lak Beach1.6 km 20 min walk
- Bang Niang Market (Chong fah)1.9 km 24 min walk
- Police Boat T813 Tsunami Memorial Phangnga2.2 km 27 min walk
- Nice Trip Khao Lak | Excursions à Khao Lak en Thaïlande3.7 km
Restaurants
20- Vongole Restaurant56 m 1 min walk
- Chaba Yimwan Seafood398 m 5 min walk
- Peter Bar and Restaurant434 m 5 min walk
- Verve 29467 m 6 min walk
- Andaman Restaurant553 m 7 min walk
Transit
8- ท่าอากาศยานนานาชาติภูเก็ตAirport63.8 km
- Bus Stop to Takuapa, Surathani, Ranong, ChumponBus2.1 km 26 min walk
- Bus stop to PhuketBus2.1 km 27 min walk
- Bus to PhuketBus4.4 km
- Bus stop to Phuket (2pm and more)Bus4.5 km

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required
Transfers
One-way Airport shuttle - Extra charge may apply