Imperial Ocean Palms Service Apartment
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Accessibility
- Wheelchair accessible
- Late checkout
- Available
- Luggage storage
- Available
- Languages
- Multi-language staff
- Smoking
- Smoke-free
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Caleb T.
The sewer smell in all the rooms is constant and doesn't show up in the pictures. It gave me a terrible headache and nausea. They tried to fix it but couldn't, so I moved to another hotel. I wanted a refund and they wouldn't give me one. When I came back a few days later, they'd moved my room, but it smelled too and didn't have the two beds I'd paid for. The kitchens were useless, with only two cups, no cooking utensils, bowls, or other utensils, just empty cupboards. I paid for two weeks and couldn't stay, so I had to pay for another hotel. Cheap and bad. Stay away unless you want your vacation to feel like hell or you're a sewer rat.

Markus K.
Before booking at Imperial Ocean Palms – Bang Tao, Phuket, consider the allegations described here. If you don't mind corruption, organized fraud, employing illegal construction workers, or child labor, you may want to book. If you do mind, read on. This establishment was partly financed by foreigners who intended to own an apartment on Phuket, use it themselves, or rent it through a property management company. Halfway through construction, the Developer refused to comply with the new minimum wage law, and local contractors wouldn't send workers to the site. With construction badly delayed, the Developer hired workers from Myanmar illegally, without prior building experience. Families with children lived and worked on site, and the children were involved in cutting and laying tiles for the lap pool and plunge pools. To avoid breaching contracts with existing purchasers, the Developer deliberately left the pre-sold units unfinished, completed the other rooms, and began renting them through its website and various booking sites. When investors realized what they viewed as a scam, they tried to enforce their contracts to get their apartments or money back. The Developer refused their requests and offered to reimburse only 15% of their investment. The case has since gone to the Thai Court. Meanwhile, the Developer is renting the rooms and keeping the revenue, while investors cannot stay in their own apartments unless they pay the same as other guests. It's your decision whether to stay at Imperial Ocean Palms. Phuket has plenty of other good places run by nice and honest people. This Thai Company doesn't deserve to survive. It doesn't even deserve 1 star.
Graham F.
The rooms constantly smell, the management is crappy, and there are barely any kitchen utensils. What they do provide feels like dollar store stuff. Cheap and bad, so stay away or you'll regret it. Honesty isn't their policy.
Knut E.
Nice condotel.
Olena S.
The property has two pools, a gym, restaurant, and children's playground, and the apartments have spacious living areas, a kitchen, and comfortable accommodations. Breakfast is included and rates are affordable. It's a great family holiday option within walking distance of Bang Tao Beach. Book your apartment with Bestesthouse.
Amenities
Everything available at this property
General Services
25 available- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Garden
- Terrace
- Late Check Out
- All Spaces Non Smoking (Public And Private)
- Reception desk
- Room service
- Indoor Fireplace
- Laptop safe
- Safe (in room)
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Ironing accessories (by request)
- Microwave oven
- Airport transportation
- Tour assistance
- Barbecue grill(s)
- Picnic area
- Barbeque
Accessibility
1 available- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Internet access
- In Room Internet
Parking
1 available- Parking
Meals
7 available- Bar
- Breakfast
- Restaurant
- Snack bar
- Kitchen
- Bottled water
- Kettle
Business Services
1 available- Conference Hall
Pool and beach
1 available- Outdoor pool
Sports
1 available- Fitness facilities
Room Amenities
7 available- Fridge
- Cable TV
- Hairdryer
- Shower
- Bathrobe
- Slippers
- Toiletries
Languages
1 available- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
698 m 9 min walk
13.5 km
1.9 km 24 min walk
111 m 1 min walk
Attractions
20- Green Elephant Sanctuary Park1.9 km 24 min walk
- Laem Sing Beach Viewpoint3.2 km
- Phuket Elephant Nature Reserve3.5 km
- Carnival Magic3.9 km
- Phuket FantaSea4.1 km
Restaurants
20- Infuse Restaurant by Diamond Resort111 m 1 min walk
- Go Nang's Bar & Restaurant191 m 2 min walk
- Jinda kitchen237 m 3 min walk
- ชารียาพาแซ่บ306 m 4 min walk
- Chit Chat Corner334 m 4 min walk
Transit
20- ท่าอากาศยานนานาชาติภูเก็ตAirport13.5 km
- Lotus CherngtalayBus698 m 9 min walk
- Smart Bus (Bangtao Beach)Bus793 m 10 min walk
- Cassia BayBus937 m 12 min walk
- ПристаньBus1.0 km 13 min walk

Stay rules
Important conditions for your stay