Orhan D.
We drove four hours for my wife's birthday, and the owner told us on arrival that the outdoor spa was leaking. He hadn't mentioned it beforehand. He offered a discount for a house with a broken spa, or we could pay more for one that worked. We asked for a refund instead, but got nowhere; he seemed more focused on arguing with negative comments online than addressing them. So we made the four-hour drive home through dark, rainy roads. The birthday cake made the full eight-hour trip with us. The owner is quick to deflect criticism online. Maybe he'd do better to listen to feedback. Quite an adventure for a spa hotel.

