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About this property

With a stay at Palan Hotel in Erzurum (Palandöken), you'll be within a 15-minute drive of Palandöken Mountain and Abdurrahman Gazi Tomb. This 4-star hotel is 4.7 mi (7.6 km) from Ataturk House Museum and 5.1 mi (8.2 km) from Three Tombs. Enjoy the convenience of ski-in/ski-out access at this hotel, which also features a nightclub and an indoor pool. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and ski storage. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite. Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the 2 coffee shops/cafés, and 24-hour room service is provided. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10 AM. Make yourself at home in one of the 158 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.

Popular facilities

See all facilities
Spa & wellness
Free WiFi
Restaurant
Bar
24h reception
Breakfast available

Good to know

Parking
Free
Airport shuttle
Free
Accessibility
Wheelchair accessible
Luggage storage
Available
Room types
3

Room Information

Rooms

DOUBLE STANDARD

  • Wi-fi (extra charge)
  • Number of bedrooms: 1
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JUNIOR SUITE WITH DOUBLE BED

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TWIN WITH DOUBLE BED

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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
8.6/10
Very Good
2754 reviews

mahir M.

10/10

The meals were a highlight, with delicious food and plenty of choice for different tastes. After full days skiing, it was a great way to unwind and refuel. The ski-in, ski-out setup made getting onto the slopes easy, and we loved the well-maintained runs and breathtaking Palandöken views. Our group stayed at Dedeman Palandöken Ski Lodge Hotel in February 2025, and from arrival the hospitality exceeded our expectations. Ceren and her front desk colleagues, along with Mr. Mehmet, welcomed us warmly and handled everything professionally. Their attentiveness made the trip more enjoyable, and we appreciated the complimentary room upgrade. It was a top-tier ski vacation for comfort, convenience, and service. We highly recommend it and will definitely return.

Aylin D.

10/10

The hotel may not be the newest, but it was certainly the cleanest. The beds were very comfortable and the bathrooms spotless. Mrs Başak gave us the best hospitality and service, and the food was always delicious with excellent service as well. Skiing was fun thanks to the beautiful nature and the ski-rental staff. Special thanks to Mr. Ali Osman for helping us.

ECE Y.

10/10

From the room, the views were amazing, and it was spacious and comfortable. Breakfast had a really good, wide selection. Palandoken Ski resort is within walking distance, and at the end of the day I could ride my snowboard straight back down to the hotel, which was so convenient. The staff were very nice and helpful throughout our stay. Highly recommend!

Thomas K.

8/10

This is an older, friendly, typical mountain hotel for skiing. I wouldn’t call it a resort. Its best feature is the location, right in the middle of the Palandöken ski track, so you can get on and off within minutes. That’s especially handy for families with kids who need breaks for lunch, tea, or dinner during the day. The tracks are open 9-20:00, and it’s great to have your room close by. There’s a ski room with equipment at reasonable prices, 100TL per day for skis and boots in Feb 2021. A cafe is easy to reach directly from the track, and the hotel’s own ski teachers speak Turkish, Russian, English, and other languages. Food is plentiful and good all day, with lots of salads, meat, and more. The hotel could merit five stars, but I’m giving four because we were put in a smoking room with no view on arrival, without anyone asking us. The next morning, after we requested it, our rooms were changed to non-smoking rooms with a great view of the ski track, with no trouble. It left us feeling they were filling the less attractive rooms first, which was disappointing. Ask for a non-smoking room with a track view.

Amenities

Everything available at this property

39 Facilities

General Services

23 available
  • Total number of rooms
  • hotel
  • 24 Hour Reception
  • Airport Shuttle
  • Laundry service
  • Hotel safe
  • Lift access
  • Garden
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Ski storage
  • Banquet hall
  • Game room
  • Nightclub
  • Turkish bath (hamam)
  • Hairdressing salon
  • Picnic
  • Snacks
  • Non Smoking Establishment
  • Billiards
  • Ski pass

Accessibility

1 available
  • Wheelchair Accessible

Internet

1 available
  • Wi Fi

Parking

1 available
  • Car park

Meals

4 available
  • Bar
  • Restaurant
  • Breakfast
  • Breakfast buffet

Business Services

1 available
  • Meeting room

Recreation & Wellness

2 available
  • Sauna
  • Spa treatments

Pool and beach

2 available
  • Indoor freshwater pool
  • Children’s swimming area

Sports

1 available
  • Fitness

Children

3 available
  • Babysitting service
  • Children playground
  • Kids’ club

What's nearby

Explore attractions, restaurants and transport around the hotel

52 places nearby
Closest Bus Durak

3.9 km

Closest Train Erzurum

7.5 km

Top attraction nearbyChechnya Park

4.7 km

Dining nearby 20 Restaurants

45 m 1 min walk

Attractions

20
  • Chechnya Park4.7 km
  • Erzurum Museum6.0 km
  • Three Kümbets6.1 km
  • Double Minaret Madrasa6.3 km
  • Erzurum Ulu Camii6.3 km

Restaurants

20
  • Garden Lounge Erzurum45 m 1 min walk
  • Ski Cafe62 m 1 min walk
  • Dedeman Otel Teleski Cafe74 m 1 min walk
  • Küre Cafe627 m 8 min walk
  • Toro'nun Yeri Panaroma Restaurant763 m 10 min walk

Transit

12
  • Erzurum HavalimanıAirport14.8 km
  • DurakBus3.9 km
  • DurakBus4.0 km
  • Dadas Turizm bus companyBus6.4 km
  • Kars Vip bus to KarsBus7.1 km
Map