Peninsula Gardens Hotel

We booked at the last minute for two nights, then enjoyed it enough to add one more. Our spacious room was spotlessly clean, opened onto a private deck, and had pool access and stunning ocean views. All the staff were quick, friendly, and helpful with requests over WhatsApp. They even arranged our transfer to Antalya. The warm hospitality and relaxing atmosphere made our stay special. Highly recommend, and we’ll definitely be back. Thanks! 🙌

The staff were pleasant and extremely helpful, and the restaurant deck had a gorgeous sea view. We thoroughly enjoyed our stay at this beautiful hotel.

We loved Kas and will return, but we’ll stay somewhere else. This hotel was the one bad part of an otherwise wonderful trip. There are bed bugs, and the service was very poor. We wouldn’t stay again even if it were free. After our first night, we were covered in bites and found fecal matter and blood stains on the mattress. We asked to move to another floor, but staff initially resisted, saying there couldn’t possibly be bed bugs despite the evidence. We eventually got moved, but the new room was tiny compared with the one we booked and prepaid for, with none of the large pool and garden space that had drawn us to the original room. The hotel was basically empty, yet staff acted as though downgrading us was a favor. We spent four nights in one of the small rooms because of the infestation, but at checkout they refused to refund any of what we’d paid for the large suite. They said we could have stayed in the original room and been bitten each night. Really poor service all around.

We spent five nights at Peninsula Garden Suites in May for our honeymoon. The property is stunning, set into the cliffs with breathtaking sea views from every patio. We booked the Jade Junior Suite, one of the more premium options. It looked generally clean and spacious, though it was missing basic things like storage, somewhere to put toiletries in the shower, and working sliding screen doors. We were willing to overlook those minor issues. The next morning I woke covered in what turned out to be bedbug bites. We inspected the bed and found bugs and markings consistent with fecal evidence, then reported it to the front desk right away. The staff member we spoke with was polite, and they gave me ointment and called a taxi so I could get further medication from a pharmacy, which we appreciated. But management insisted the bugs couldn’t be bedbugs because the room had been sprayed ten days earlier. We tried to explain, but it felt like either a language barrier or a lack of understanding of how bedbugs work. No one apologized. When we asked to switch rooms, the first response was dismissive. They said the bites were probably from mosquitoes and suggested a plug-in repellent. After we pushed, they showed us other rooms, all MUCH smaller and underwhelming next to the suite we’d booked. We reluctantly accepted the major downgrade and asked to keep using our original patio. They agreed begrudgingly, and said we’d be moved to a nicer suite similar to our first room the following day. But the next morning they reversed that decision, saying the other suite had already been cleaned and they didn’t want to clean another room. It was incredibly disappointing, especially after we’d been patient and flexible during our honeymoon. Eventually, we were allowed to use the pool and outdoor area of a lower-level suite, but not its interior. So each time we needed a drink, the bathroom, or even to wash our hands, we had to go upstairs to our downgraded room. We tried to stay positive and make the best of the last few days, and agreed and thanked them, even though the whole situation was disappointing. At checkout, we asked for a partial refund for the downgrade and disruption, but they denied responsibility. They said we had “chosen” to change rooms, that the bites were from mosquitoes, and that we should have used repellent and kept our room. By then the gaslighting was frustrating and disappointing, especially since we’d stayed calm, respectful, and extremely flexible throughout. This hotel has great potential, but our stay left me with more than 20 bedbug bite scars and a lot of frustration. I hope management takes this feedback to improve things for future guests.