Tariq A.
The people working there were friendly and did try to help, including offering us another villa. Unfortunately, the other options looked even worse, so we stayed in Villa Number 8 for all four nights. It was badly dated and poorly looked after, with barely working air conditioning and repeated power cuts in Sapanca's hot weather. The place felt unready for guests. The floors were dirty, there was dust and lots of insects, especially spiders and ants, and the bathrooms were in terrible, unusable condition. The website photos gave a very misleading idea of what the villas are actually like. We also struggled to communicate because no staff member spoke English or Arabic. This was the worst vacation I've had, a complete waste of money. I won't return and would strongly advise people to avoid it.
