Tisan Apart

I was unsure about staying here, but the rooms turned out to be spotlessly clean and we were delighted. I'd say it's the best place to stay in Mersin. I'll definitely return next year.

We had a lovely five-day holiday. The apartment was comfortable, with clean furnishings and air conditioning in the rooms. The owners are young, good people, and I appreciated the effort they put in, along with their smiles and warm welcome. My car key fell into the sea, and when it stopped working, the apartment owner fixed it.

They asked us to pay a 2000 TL deposit before our trip, and we agreed and sent it. The next day there was a funeral in my family. When I called to explain and ask for the 2000 TL back, I got threatening comments and messages from this business. One example was, "If you write a review, you'll get a thousand TL back." That's unacceptable and unbecoming. We were already dealing with a difficult funeral situation, and I don't forgive them for keeping the money. I strongly condemn this inhumane business and wouldn't recommend it to anyone. This could happen to any customer.

The person who greeted us was friendly and full of good energy. He met us just a two or three minute walk from where we arrived, then helped us get to the apartment. The place was very tidy and clean, which mattered a lot since we were traveling with children. We could smell detergent as soon as we walked in. Everything had been thought of, from detergent and a dishwasher to a washing machine. We were very pleased with how clean it was.