Volando Urai Spring Spa and Resort
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 18:00
- Check-out
- Until 11:00
- Parking
- Available for a fee
- Breakfast
- Available
- Airport shuttle
- Available for a fee
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Room types
- 4
Room Information
Rooms
1 / 2 DOUBLE DELUXE CITY VIEW
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1 / 2 SUITE TWO BEDS
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1 / 2 DOUBLE RIVER VIEW
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1 / 2 SUITE KING SIZE BED
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Guest reviews
Recent reviews shared by hotel guests
Sofia M.
The outdoor hot spring was the highlight for me. Soaking while looking out at the river and mountains was amazing, and the place itself was beautiful. There were lots of spots to relax, plus tea and coffee, and the service was excellent. We booked the 4-hour public spa session, which felt almost private since there were only a few people around. There were many baths at different temperatures. We arrived at 10:00 am, finished the spa at 2:00 pm, and waited a little for our afternoon tea, which starts at 2:30 pm. It was worth the wait: the kaiseki-style meal was delicious, the service was great, and the view made it even more special. I’d recommend a visit whether you love spas or not. I’d also recommend reserving the shuttle bus, since taking Bus 849 from Xindian can be quite challenging. I enjoyed the adventure myself, but my husband definitely didn’t 😂 LOL!

kai-feng W.
The meals were delicious and made with local ingredients. The hotel’s look brought Taiwanese, Japanese, and modern styles together beautifully, and the furnishings, linens, and amenities were great. The hot springs were thoughtfully designed, and the staff were polite and meticulous. It was an incredible, luxurious stay.
Darren K.
I brought 12 people for a relaxing hot spring visit: 5 standard rooms and 1 deluxe room, with afternoon tea. Everyone on my travel team gave good feedback about the springs. There was no smell, and our skin felt silky smooth afterward. There’s a small changing area and a small shower area, then the pool, where you control the hot and cold water. The deluxe room has a toilet, a queen-size bed, a shower area, and 2 pools, one hot and one cold. The afternoon tea selection was great too.
Kim M.
I’d definitely pick the large public bath over the private baths. I planned this stop for my trip, and it turned out to be a gift of pure relaxation. The no-photo policy might be why it isn’t super popular, but it’s totally worth visiting.
Lin S.
The meals were a real highlight, with fresh local ingredients and lovely presentation. The chef also made gluten-free food for my friend, and every dish was thoughtful and flavorful. Our room was spotless and stylish, with breathtaking river and mountain views. Soaking in either the private hot spring bath or the public outdoor bath was peaceful and rejuvenating. We were welcomed by beautiful natural scenery, an artistic atmosphere, and warm hospitality. The manager and staff were thoughtful and attentive, explaining the afternoon tea and zen time and confirming our spa and dinner reservations. Afternoon tea came with a cultural drum and vocal performance, then we had a deeply relaxing spa session in a spacious, soothing private room. Every detail, from the design to the calming aromas, added to the peaceful feel. We left refreshed and inspired. After we shared photos, our other girlfriends were already asking to join us next time. Each Volando Resort has its own theme, so now we can’t decide whether to return to Volando Urai or try another one. It was a luxurious, calming escape in nature, and a great spot for a girlfriends’ reunion.
Amenities
Everything available at this property
General Services
33 available- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Double rooms
- Suites
- hotel
- American Express
- JCB
- MasterCard
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Airport Shuttle
- Room service
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Terrace
- Concierge
- Newspapers
- Luggage room
- Café
- Non Smoking Area
- Smoking area
- Hot tub
- Non Smoking Establishment
Accessibility
1 available- Wheelchair Accessible
Internet
1 available- Wi Fi
Parking
2 available- Car park
- Valet parking
Meals
8 available- Bar
- Restaurant
- Air conditioning in Restaurant
- Breakfast
- Breakfast buffet
- Continental breakfast
- À la carte dinner
- Set menu dinner
Business Services
3 available- Conference room
- Meeting room
- Business centre
Recreation & Wellness
5 available- Sauna
- Steam bath
- Massage
- Spa treatments
- Spa centre
Pool and beach
2 available- Beach
- Outdoor freshwater pool
Sports
1 available- Bicycle storage
What's nearby
Explore attractions, restaurants and transport around the hotel
103 m 1 min walk
1.1 km 13 min walk
9.6 km
9 m 1 min walk
Attractions
20- Bitan Scenic Area9.6 km
- Bitan Suspension Bridge9.7 km
- Shenkeng Old Street16.1 km
- Shiding Old Street17.6 km
- Elephant Mountain17.7 km
Restaurants
20- 廣場咖啡9 m 1 min walk
- 烏來鳥來伯餐廳25 m 1 min walk
- Soyan57 m 1 min walk
- 馥蘭朵烏來渡假酒店63 m 1 min walk
- 醉!雞霸(烤雞、卡啦ok)100 m 1 min walk
Transit
20- 臺灣桃園國際機場Airport39.3 km
- 堰堤Bus103 m 1 min walk
- 觀光大橋Bus180 m 2 min walk
- 巨龍山莊Bus506 m 6 min walk
- 烏來Bus554 m 7 min walk

Stay rules
Important conditions for your stay