Star Diamond Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Jeremy H.
Our room was big, but the staff weren't communicating well even though I speak Mandarin. The fridge didn't work, so none of our food or drinks stayed cold. On one night there was no hot water. After trying for 15 minutes, I contacted staff and was told at midnight to wait 30 minutes. It still wasn't working 45 minutes after that, so we went to bed without showers. The room wasn't cleaned the following day either. We paid for an extra night with early check-in but got no receipt, and the charge was much higher. I asked Agoda for a partial refund because services weren't working, but the hotel didn't reply to that request either. When we arrived, there was mould and old milk and food in the fridge. I also had $500 AUD disappear from my suitcase at this or another hotel. I strongly suspect this one, since it seemed to be run very unprofessionally. I would never stay here again.

Alvin T.
There was dust along the wall corners, and the standing fan was very dusty too. The hangers were old, bent and some were rusty. We were on level 8 beside the elevator, which anyone could access from the ground floor. That felt frightening, especially since the room only had a common doorknob lock. Taiwan is generally safe, but I still felt really nervous about the lack of elevator security. The room itself was very old, dirty and mouldy. The counter lady said the building was at least 20++ years old. The fridge didn't work, and there was old food inside that could have been there for who knows how long. The room amenities were mediocre. When we first walked in, there was also an uneasy feeling, like there might have been some other “company” in there.
Lauren B.
Never thought I'd leave a review, but this was easily the worst hotel I've stayed in. It looked nothing like the pictures, just dark, dirty and old. Don't stay here.
Jean L.
Cleanliness really wasn't great 😒
mia C.
Pretty average.
Amenities
Everything available at this property
General Services
13 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Ticket assistance
- Express Check In/Check Out
- All Spaces Non Smoking (Public And Private)
- Room service
- Smoke Detector
- Luggage storage
- Laundry
- Tour assistance
- Garage
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Free internet
Parking
2 available- Parking
- Parking nearby
Meals
2 available- Breakfast
- Restaurant
Recreation & Wellness
1 available- Spa
Pool and beach
2 available- Swimming pool
- Indoor Pool
Pets
1 available- Pets allowed (under 5 kg)
Room Amenities
3 available- Family room
- TV
- Hairdryer
What's nearby
Explore attractions, restaurants and transport around the hotel
96 m 1 min walk
386 m 5 min walk
367 m 5 min walk
28 m 1 min walk
Attractions
20- Dongmen Night Market367 m 5 min walk
- Jimmy Park512 m 6 min walk
- Agrioz Cafe3.2 km
- 樂色山積木王國 | 積木樂園室內景點 - 親子景點積木博物館拍照打卡 - 人氣景點推薦3.5 km
- Kuchen Kennwort Museum3.6 km
Restaurants
20- 市場乾麵28 m 1 min walk
- 呷尚宝52 m 1 min walk
- 禾野飯糰56 m 1 min walk
- 泰順小籠湯包75 m 1 min walk
- Riparo BD Coffee79 m 1 min walk
Transit
20- 臺灣桃園國際機場Airport63.7 km
- 舊城東路Bus96 m 1 min walk
- 陽大新民院區Bus116 m 1 min walk
- 宜蘭火車站(光復路)Bus227 m 3 min walk
- 第一銀行Bus247 m 3 min walk

Stay rules
Important conditions for your stay