Hotels in KAMPALA, UG
Kampala Serena Hotel
Smoke-freeFamily friendly
About this property
Dreaming about a first-class hotel? Welcome to hotel "Kampala Serena Hotel" is located in Kampala. This hotel is located minutes away from the city center.
Location
Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. If you can’t live without coffee, drop by the cafe. Guests can choose between full board and half board.
Want to be always on-line? Wi-Fi is available. If you travel by car, you can park in a parking zone. Also, the following services are available for guests at the hotel: a massage room, a sauna, a steam bath, a spa center and a doctor. Sports fans are going to love a fitness center, a gym and a yoga area.
You won’t be bored as at the hotel you will find a karaoke, entertainment, a picnic area and a barbeque area. Here, you can treat yourself with water procedures as there will be an outdoor pool. For business meetings, there is a business center. The tour assistance desk of the hotel will help you book an excursion.
For the free movement around the city, the hotel offers a transfer for you. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, ironing, press, car rental and a concierge. The staff of the hotel will be happy to talk to you in English.
At the hotel
Here’s what you’ll find in the room to have a rest after a long day: a TV, a mini-bar and a bathrobe. Please note that the listed services may not be available in all the rooms.
Room amenities
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Available for a fee
- Breakfast
- Available
- Extra bed
- UGX 150 per guest/night
- Airport shuttle
- Available for a fee
- Accessibility
- Wheelchair accessible
- Late checkout
- Available
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 4 Deluxe Double room
- 2 guests
- full double bed
- air-conditioning
- bath
- bathrobe
- bedsheets
- blackout-blinds
- bridal
- desk
- golf
- hairdryer
- high-speed-internet-access
- hypoallergenic
- iron
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1 / 6 Executive Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 5 Presidential Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 4 Royal Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Guest reviews
Recent reviews shared by hotel guests
Guest Rating
9.2/10
Excellent Featured review
Odrus M.
10/10
The gardens and pool make for a quiet place to unwind, and the restaurants offer a good range of local and international food. The halls and management also make it well suited to conferences, meetings, and events. I found the staff professional and respectful, ready to help quickly, and the rooms clean, roomy, and well cared for, with comfort and privacy. From the entrance, the atmosphere feels calm, secure, and luxurious. Kampala Serena Hotel combines modern comforts with African cultural design, giving it a distinctive look. It works well for business, family stays, or special occasions, with quality and service at an international standard.
MUTEBE K.
10/10
The rooms are roomy, nicely decorated, and have what you need for a comfortable stay. Staff are attentive and very professional. The spa, pool, and restaurants are all excellent. A luxurious place with top level service, and a good fit for business, a break, or a special occasion. Definitely worth visiting in Kampala.
Job K.
10/10
I've worked with this hotel for over 18 years and they still don't let me down. Special thanks to ENOCK for helping me late at night with a Valentine's Day booking question. Appreciate you all. Good job, and I'd recommend them anytime.
Onzima D.
10/10
I didn't stay in one of the rooms, but I really liked spending time by the artificial 'lake'. The grounds feel cool and natural, and the staff were friendly from security and reception through to the waiters and waitresses. You'll like it here.
Kevin W.
10/10
We had lunch at the Lakes Restaurant over Christmas, and the food was tasty, nicely cooked, and a real pleasure. Prices are in line with other high end spots in Kampala. Prossy, the manager, led a team that was incredibly helpful and professional. Highly recommended.
Amenities
Everything available at this property
109 Facilities
General Services
71 available- Winery
- Computer
- Air conditioning
- 24 Hour Reception
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Garden
- Television in lobby
- Terrace
- Late Check Out
- Buzzer/Wireless Intercom
- Doorman
- Fire Extinguisher
- Bridal suite
- Room service
- Trouser press
- VIP room amenities
- Safe (in room)
- Iron and board
- Ironing
- Laundry
- Concierge services
- Dry Cleaning
- Luggage storage
- Telephone
- Iron
- Cafe
- Full board rates available
- Half board rates available
- Packed Lunches
- Car rental
- Airport transportation
- Tour assistance
- Year of construction
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Suites
- Executive rooms
- hotel
- American Express
- MasterCard
- Visa
- Maestro
- Visa Electrón
- EuroCard
- Check In Hour
- Check Out Hour
- Car hire
- Airport Shuttle
- Laundry service
- 24 Hour Security
- Bellboy service
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Luggage room
- Clothes dryer
- Smoking area
- Hot tub
- Hairdressing salon
- Early Check In
- Early departure
- Identification card at arrival
- Flight information required
- Non Smoking Establishment
- Minimum Check In Age
Accessibility
5 available- Upper floors accessible by elevator
- Accessibility features
- Wheelchair access to restaurant
- Wheelchair access to bar
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Free internet
- Wi Fi
Parking
2 available- Car park
- Valet parking
Meals
9 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Poolside bar
- Poolside snack bar
Recreation & Wellness
4 available- Sauna
- Steam bath
- Massage
- Spa centre
Sports
3 available- Fitness
- Golf
- Golf practice facility
Children
1 available- Babysitting service
Room Amenities
10 available- Non Smoking Rooms
- Soundproof rooms
- Fridge
- Family room
- Cable TV
- TV
- Bathrobe
- Toiletries
- Hairdryer (on request)
- Towels and bed linen
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Bus Airport Express
551 m 7 min walk
Closest Train Kampala
924 m 12 min walk
Top attraction nearbyCasino Simba
571 m 7 min walk
Dining nearby 20 Restaurants
69 m 1 min walk
Attractions
20- Casino Simba571 m 7 min walk
- JE FAIS NATURE SAFARIS672 m 8 min walk
- Independence Monument685 m 9 min walk
- Mayfair Casino1.1 km 14 min walk
- Shoebill Tours uganda | Kampala To Entebbe1.7 km 21 min walk
Restaurants
20- EatOut69 m 1 min walk
- The Lakes129 m 2 min walk
- The Water Restaurant and Bar190 m 2 min walk
- Lotus Mexicana Cantina and Beach Bar235 m 3 min walk
- Guddu's Authentic Indian Taste279 m 3 min walk
Transit
20- Entebbe International AirportAirport34.8 km
- Airport ExpressBus551 m 7 min walk
- Elgon Flyers (to Mbale)Bus590 m 7 min walk
- Modern Coast ExpressBus648 m 8 min walk
- Queens CoachBus731 m 9 min walk
Stay rules
Important conditions for your stay
Check-in14:00 – 18:00Front desk timing
Check-out12:00Departure timing
Fees and optional services
Baby cot
Baby cot (1 available) - Free
Extra beds
Extra bed (1 available) - Extra charge may apply
Transfers
One-way Airport shuttle - Extra charge may apply