Best Western Henbury Lodge Hotel
About this property
Popular facilities
Good to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Available for a fee
- Accessibility
- Wheelchair accessible
Rooms
See rooms and prices for your stay.
1 / 6 1 Double Bed, Non-Smoking, Superior Room
- 18 m2
- 1 x Double bed 131-150 width
- Hairdryer
- Direct dial telephone
- Internet access
- Tea and coffee making facilities (extra charge)
- Wi-fi
- Wake-up service
- Alarm clock
- Cable TV
- Number of bedrooms: 1
1 / 4 1 Double Bed, Non-Smoking, Standard Room
- 18 m2
- 1 x Double bed 131-150 width
- Cable TV
- Number of bedrooms: 1
- Hairdryer
- Direct dial telephone
- Internet access
- Tea and coffee making facilities (extra charge)
- Wi-fi
- Wake-up service
- Alarm clock
1 / 3 1 Double 1 Single, Non-Smoking, Standard Room
- 1 x Double bed 131-150 width, 1 x Single bed 80-130 width
- Number of bedrooms: 1
- Wi-fi
1 / 6 1 Double Bed, Non-Smoking, Small Room
- 1 x Double bed 131-150 width
- Number of bedrooms: 1
- Wi-fi
Guest reviews
Recent reviews shared by hotel guests
The room was roomy and comfortable, the bathroom looked modern, and parking was easy. Breakfast was decent, though there was no fruit and the sausage wasn't good. The end of the stay was really frustrating. At checkout they wanted £29 for breakfast, even though it was included in the deal I booked through the app. I had explained that at check-in, but it hadn't been entered in their system. Even after I showed the booking confirmation, the receptionist and manager didn't accept that it was paid for. The receptionist asked me to pay and said I'd get a refund if it could be proved. I refused, and eventually the manager saw sense. It made us late for a funeral we were attending. I wouldn't stay here again.
The staff were pleasant, and the room was spacious with a nice bathroom, but the bed was uncomfortable. After a four-and-a-half-hour drive, we found out they don't serve evening meals on weekends. We had to get KFC takeaway, which arrived cold too. Breakfast was only warm and undercooked. I won't stay again.
After a long drive and a busy weekend ahead, being met by animal activists outside Best Western Henbury Lodge made for a stressful, unpleasant arrival. They had a loudspeaker and were protesting the hotel's egg supply, apparently because it still uses eggs from caged hens. That's not the welcome I expect at a reputable hotel. SORT IT OUT, BEST WESTERN.
Breakfast was tasty and cooked really well. You do have to choose your options the night before, and there isn't a huge selection, but what we had was faultless. We really enjoyed staying at Henbury Lodge. Our room was lovely, and the whole place felt cosy and inviting.
The duvet was a little too small, so I had to choose between cold shoulders and cold feet. I only spotted the extra blanket the next morning, too late to use it. Apart from that, we had a good stay and I'd definitely come back. The room was warm and comfortable, though oddly shaped, with a double and a single bed for the two of us. The shower worked well, but its fan didn't clear the steam. There was a kettle and tea-making stuff. We were a bit unsure about the bar being outside our room, but it wasn't a problem. It's a quaint hotel in an old country house.
Amenities
Everything available at this property
General Services
13 available- Total number of rooms
- Number of floors (main building)
- hotel
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Laundry service
- Bellboy service
- Hotel safe
- Garden
- Clothes dryer
- Green Tourism
- Non Smoking Establishment
Accessibility
1 available- Wheelchair Accessible
Internet
1 available- Wi Fi
Parking
1 available- Car park
Meals
2 available- Bar
- Restaurant
What's nearby
Explore attractions, restaurants and transport around the hotel
34 m 1 min walk
15.1 km
685 m 9 min walk
439 m 5 min walk
Attractions
20- Blaise Castle Estate685 m 9 min walk
- Bristol Zoo Project2.9 km 36 min walk
- Aerospace Bristol4.1 km
- Clifton Down4.8 km
- Clifton Suspension Bridge5.9 km
Restaurants
20- Blaise Castle Cafe439 m 5 min walk
- Henbury Fryer669 m 8 min walk
- M M Kebab & Pizza669 m 8 min walk
- Henbury Balti House695 m 9 min walk
- Star Cafe764 m 10 min walk
Transit
20- Bristol AirportAirport15.1 km
- Cardiff AirportAirport50.9 km
- Avonmouth WayBus34 m 1 min walk
- Blaise CastleBus203 m 3 min walk
- Hallen RoadBus229 m 3 min walk
Stay rules
Important conditions for your stay
Hotel information
- Total rooms
- 22
- Main building floors
- 3
