Premier Inn Ipswich - Chantry Park

Breakfast was fabulous, and I think Celina was especially kind and attentive. Everyone made an effort to make our two nights feel special, and the whole stay was very pleasant. The room was cosy and very clean, though a bit tired and in need of an update. We’d definitely recommend this place if you need somewhere near Ipswich, and we’d be happy to return. Thanks! Dawn & Jeff Sue & Steve

Those pillows were awful for me, lumpy, hard and so uncomfortable that I barely slept. That’s the main reason I’m unlikely to return. The lobby snack machine wanted £1.80 for a KitKat, which I thought was robbery, so I didn’t buy one. There were good points too. Breakfast was very good, and the staff were friendly enough to let me sit in the lobby after checkout with a coffee, even offering biscuits. My room was dated but clean, the shower was hot and worked well, though the toilet seat kept sliding off and the loo finish was poor. The TV also switched itself on while I was nowhere near the remote. The food at the unrelated pub next door was very good, but book a table ahead.

The breakfast restaurant sang Happy Birthday to me, which was such a lovely touch during a great birthday weekend. The staff were excellent and worked hard to help. The rooms are a little tired, so some work would help keep this little gem going.

The staff were so helpful and went above and beyond to make sure guests were happy. The main receptionist gave excellent service, too. The location worked really well for us, with a covered drop-off and collection point and easy access to my POI. We’ll definitely return, if only to enjoy and learn from the Suffolk hospitality.