Hotel Shepherd's Bush London

Name: Hotel Shepherd's Bush London
Address: 11-12 Poplar Mews, Uxbridge Road, London, GB
Rating: 8.4

11-12 Poplar Mews, Uxbridge RoadView on Map

About this property

Hotel Shepherds Bush London offers stylish accommodation with a friendly welcome. Rooms are on-suite, free fast WI-FI and good Air conditioning throughout the hotel. Free linen and fresh towels provided every day, in every room FREE TEA MAKING FACILITIES INCLUDED IN RATE. CCTV in operation, hotel is following all COVID guidlines (sanitisers, face coverings available; screen protectors at reception and Cafe/Bar). Open 24 hours 7 days a week. Mini fridge-cooler in every room, iron & ironing board, flat screen TV and telephone, safe deposit box, free bathroom toiletries. Bathrobes and slippers available on request. Located in London, zone 2, outside congestion charge zone, next to 'Westfield Shopping Centre'' in Shepherds Bush which is the largest shopping centre in Europe. Hotel has 21 guest rooms featuring unique contemporary design and decor, with soundproof windows for a peaceful night's sleep. Located on the main Uxbridge road, but tucked away in mews - away from the city buzz.Located in front of Bush theatre and 'Shepherd's Bush Market'. Closest metro stations: ''Shepherd's Bush Market'' (for Hammersmith & City line,Circle line).It is also within a short walking distance of ''Shepherd's Bush'' Metro station (for Central line, Overground and National Rail services). Easy access to Central London(zone 1), as Hotel is located in zone 2. Pets can stay at extra fee £15 per pet per night. Baby cots/cribs- free of charge. Roll away extra bed £25 per night per person (baby cots and extra beds can be placed only in larger rooms: in King, Triple and Quadruple family rooms). No parking(it is available on street or 5 min away in Westfield Shopping centre- good cost, not expensive).

Popular facilities

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Wi-FiAvailable for a fee

Bar

24h reception

Good to know

Check-in: From 14:00
Check-out: Until 11:00
Airport shuttle: Available for a fee
Accessibility: Wheelchair accessible
Late checkout: Available for a fee
Luggage storage: Available
Room types: 4

Room Information

Rooms

1 / 6

King Room for 2 people (one king bed).

15 m2
1 x King-size bed 150-183 width

Carpeted floors
Bathroom: 1
Shower
Hairdryer
Direct dial telephone (extra charge)
TV
Radio
Internet access
Kitchen utensils, plates & cups
Minibar
Mini fridge
Microwave

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1 / 6

Quadruple Room for 4 (lower ground floor), no view. One king+ 2 single beds. With Air Conditioner.

30 m2
2 x Single bed 80-130 width, 1 x King-size bed 150-183 width

Smoke detector
Housekeeping
Soundproof room
Electric Kettle: 1
Shower
Hairdryer
Wi-fi
Safe
TV
Radio
Microwave
Internet access

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1 / 6

Single Room (lower ground floor - no window). For one person.

8 m2
1 x Single bed 80-130 width

Wake-up service
Housekeeping
Without windows
Smoke detector
Electric Kettle: 1
Telephone in the bathroom
Soundproof room
Bathroom: 1
Shower
Hairdryer
TV
Radio

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1 / 6

Standard Double Room for 2 people (Double bed).

10 m2
1 x Double bed 131-150 width

Toiletries
Desk
Bathrobes
Slippers
Make-up mirror
Welcome pack
Fan
Bathroom: 1
Shower
Hairdryer
Direct dial telephone
TV

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Guest reviews

Recent reviews shared by hotel guests

Guest Rating

8.4/10

Very Good

494 reviews

Featured review

Amanda B.

March 2026

6/10

The WiFi was brilliant, and the housemaids and other staff were friendly and helpful. I met one housemaid while heading out, and she cheerfully said good morning and asked how I was. My room, though, was small, and the bed was so hard I felt like I was sleeping on the floor and struggled to get any sleep. I booked through booking.com for a standard room with a window, but the room was so tiny I wouldn’t call it standard. The fire alarm light kept blinking and drove me mad. When I called reception at 5am to ask for water, nobody answered, even though staff were there, so I had to go downstairs and ask. I only stayed because my friend won two tickets to see Nick Jonas on thr 18.01.2026.

Prakash T.

January 2026

10/10

I booked at the last minute and paid 55£ a night for a double room. It was quiet, very clean, and comfortable, and the bathroom was tidy and spotless without smelling of cleaning products. The staff were really friendly. I’ll definitely stay with them again.

Steve M.

December 2025

10/10

We found plenty of places to eat within a short walk, and the tube station is right next door. The hotel was clean and quiet, and the staff were kind and very helpful. It’s a great choice for concerts or Wembley Stadium. We’ll use it every time we stay overnight in London.

Markus L.

February 2026

6/10

The staff were friendly, and the location is good. It’s fairly cheap, but I wouldn’t give it four stars, maybe two. My one-bed room looked nothing like the photos. It was a tiny shoebox, poorly soundproofed, with one small window partly blocked by a wardrobe. There was a bit of a moth repellent smell, and almost no effort had gone into furnishing it. Even a bedside lamp would help.

Denise B.

November 2025

6/10

The frosted windows kept natural light out, so the room felt dark during the day. The bathroom was tiny, more like a cloakroom, and the room wasn’t as good as the one shown on the website.