America's Best Inn and Suites Beaufort

We paid $110 for the night, while the Country Inn and Suites next door wanted $238, so this place can be a decent way to save a little. Our first room was very dirty, and the door handle fell off. The owners apologized and said it shouldn’t have been assigned to us because it was being renovated. They do seem to be making upgrades. The second room they gave us was much nicer, with new carpet and a redone bathroom, so we stayed.

DO NOT STAY HERE!!!!!! I’d give this place zero stars. It was disgusting and nasty, with no hot water and a broken toilet. I tried to explain the problems to the manager, but he wouldn’t refund me for the days. I left anyway and found somewhere else. This place isn’t acceptable to stay in.

They made me leave a room I’d paid for another night in, saying I hadn’t paid them. I’d paid through a third party, and because of that the payment was nonrefundable, so I never got my $70 back. It was my last $70, too. When I asked if I could check in at 3 like it says, he refused to rent to me but wouldn’t explain why. He just kept saying he’d call the cops if I didn’t leave. smh ...

I was told I’d get a refund for the night I didn’t stay, but I still haven’t received it. When I asked to check out because of the roaches, the woman said, “but you wanted the cheap room.” I hadn’t asked for the cheapest one, just a room. Her husband said something in their language, and she repeated in English, “oo give him the cheap room.” Does an affordable room make roaches okay? The rooms were filthy, with roaches, exposed wiring, and mildew throughout much of the run-down place, so don’t bring kids. It’s run by a married couple, and the husband acts like he doesn’t know what’s going on. This place is sickening and needs to be shut down.