Extended Stay America Suites Seattle Redmond

I didn't know exactly when I'd be leaving, but Kara made check-in and checkout easy and smooth. Her kindness and flexibility took a lot of stress out of the stay. It was decent overall, although the bedsheet and cover could've been cleaner.

The room could use a little improvement, especially the size and the bedsheet. The front desk team, though, made things easy. They were friendly, available, and quick to answer questions. Carmella clearly explained the room choices and made check-in simple. Pawan was also very responsive, and GM Bre was approachable and helpful. Carmella deserves stars for the support. It was a welcoming, professional front desk experience.

I was backing into one of their narrow driveways in my electric car when a manager or employee came over waving me down. I rolled down the window and she shouted that I couldn't reverse in. When I asked why, she rudely said it was their policy, like she was a cop. I asked again, and she said fumes go into the room windows. I looked around the lot and saw nearly every car parked in reverse. Then I followed her “policy” and noticed there wasn't a single sign saying not to back in. Put up signs and enforce the rule consistently instead of yelling at one customer while letting others do it. If exhaust is the concern, focus on combustion engine cars parked that way, not electric cars or one-off arguments. Make the driveways wider, and don't put lower rooms so close to engine exhaust. Stop being rude to customers.

The vending machine is the one downside. Four dollars for a snack is a lot when Dollar Tree is just half a mile away. Bre is always great and knows her stuff. The place feels safe, and the Wi-Fi actually works. It sometimes goes down around 2 AM for updates or something. Usually I get about 90 Mbps download and 40 Mbps upload, though it's been terribly slow for maybe a day or two. The rooms are nicer than at some other locations in the chain.