Super 8 by Wyndham Butler

Name: Super 8 by Wyndham Butler
Address: 101 Mallard St., Butler, Butler, Missouri, US
Rating: 5.2

About this property

It’s nice to come back to a place where you can have a rest after an eventful day in the city Hotel "Super 8 by Wyndham Butler" is located in Butler. This hotel is located in walking distance from the city center. You can take a walk and explore the neighbourhood area of the hotel — Bates County Memorial Hospital and Family Care Clinic. Location You can arrange a business meeting, a board meeting, and even a job interview as there is a business center. At the hotel

Good to know

Check-in: From 14:00
Check-out: Until 12:00
Accessibility: Wheelchair accessible

Guest reviews

Recent reviews shared by hotel guests

Guest Rating

5.2/10

Average

84 reviews

Featured review

Karen P.

June 2017

2/10

We only wanted to rebook the same room at a lower price after my husband found it online. When he called, the hotel refused to cancel the original reservation, despite a recorded call confirming he could cancel up to 48 hours before arrival. They claimed he hadn’t booked by phone and that the room was non-refundable. We sent the recording to rewards customer care. The Super 8 manager called me as soon as he learned we’d contacted customer care. He yelled about the calls being recorded, said he had cancelled the reservation, but wouldn’t say whether he had refunded us. He said he didn’t care about my money, accused me of lying about booking by phone, and threatened that checking in at his hotel would be trespassing. We had never complained about the hotel before this. We simply wanted the lower price, which seemed like a reasonable request, but he never discussed a way to resolve it and literally yelled at me.

Diana P.

October 2017

2/10

The bed was comfortable and the location quiet, but I won’t stay here again. There was no fridge or microwave, and the coffee maker barely worked. Worst of all were the bugs. It looked like the room had been sprayed: a couple of roaches were dying, several dead ones were along the baseboard under the sink, and I had to kill three that were still alive. We were so tired that we didn’t leave.

Terry M.

February 2014

2/10

The staff were very friendly, but the place is in such poor shape. There were around 15 TVs stacked by the lobby entrance and a broken heater blocking the sidewalk. Our room was filthy: trash bins hadn’t been emptied, the towels were stained, the worn sheets looked dirty, and dust fell from the curtains. We only stayed because of the ice storm, and we still paid $80. It wasn’t worth $40. Avoid it.

Stacey M.

February 2018

2/10

I had my kitten with me, didn’t know the area, and had already been through a lot. The young man at the desk was kind, but this was easily the worst place I’ve ever stayed. It was dirty, and the next morning I saw a dead cockroach the size of a Buick. I went to pay for another night. The manager/owner gave me a look like I was a turd in a punch bowl, then shook her head when I paid with a $100 bill and told me to go get change. My change was $25. I was stunned that I’d inconvenienced her. I was too tired to challenge it or leave, and I can’t believe I let it go. The next morning the door wasn’t unlocked for coffee. It makes me unhappy to write this, and I thought about it for a while. I feel like the nice young man on the next night got in trouble for helping me and being kind. Don’t leave the light on. I’ll never come back.

jason P.

March 2018

2/10

Minus five stars. I checked in, dropped my stuff in the room, and walked across the parking lot to a restaurant. When I came back, there were bedbugs in my bed. I explained it at the desk and asked for another room, but they told me I couldn’t stay at their hotel because I had bedbugs. I have bedbugs? Are you kidding me? This place is a joke. Don’t stay here or at the Days Inn across the street, which is owned by the brother or someone related to the guy who owns the Super 8. I’ve spent four days a week in hotels all over the country for the last 10 years, and this Super 8 was by far the worst. I’m no fancy suit-and-tie guy, I’m a construction worker who can sleep almost anywhere.