Residence Inn Canton

I was charged $167 a night to sleep with bugs, and this was the worst hotel I’ve ever stayed at. I’m so disappointed, Marriott let me down. I booked through priceline from Virginia, planning to check in the day before Thanksgiving. I was late, but called and told a man on the phone, who said it would be fine. When we arrived, they said the reservation had been cancelled because I was a no call no show. The woman at the desk rudely said there were no rooms, though she did get us into one, just not the room I’d reserved. I needed an oven because I planned to cook Thanksgiving dinner. Everything was very outdated. The breakfast was the most horrible food I’ve ever tasted. In our one bedroom suite, I looked up and saw a roach. I took pictures, which are below. My husband brought it to the desk and demanded a refund. Roaches, poor cleanliness, and bad breakfast aren’t what I expect from a Marriott. f me x z z qa v

The kids loved the pool and basketball court, and we all enjoyed the complimentary breakfast, which helped me save money. There’s also a grill and fire pit. The customer service was beyond perfect, and the rooms were clean and neat. This is the best hotel we’ve ever stayed in. I highly recommend it for travel or family fun. Thanks to all the staff for making our stay wonderful!

The location is perfect, but this hotel and its employees are absolutely useless. They don’t honor reservations made in advance and just put you wherever. The front desk receptionists are trash, rude and disrespectful as hell. If they don’t have enough staff to run a full house, they shouldn’t rent rooms to capacity. My room wasn’t clean, and there weren’t enough towels. At check-in I got lectured about how guests behaved the night before. I haven’t felt welcome since I walked in. This has to be the worst hotel in canton. Avoid this shiesty place at all costs.

The hotel is in terrible shape, with furnishings and fixtures in ruin. Breakfast was awful. They ran out of food and never replenished it or the coffee. The woman cooking brought her two adult children in to eat, and they cleared out what food was left, leaving nothing for guests. My room didn’t even have a card lock. It had a janky hardware store handle with a code, and when I asked if they changed the code, they said no. The door wouldn’t lock or stay closed. The exterior door right beside my room had no lock either, so anyone could walk in from the street and enter the room. Never ever stay here.