Days Inn by Wyndham Charleston

I really appreciated that the hotel took time to get my glasses back to me. I was in town for a night and day for a funeral, and halfway back to Ohio I realized I might have left them in the room after my husband checked us out. His phone rang during the service, but we didn’t answer. Later, when we were halfway through Indiana, I texted my in-laws about the glasses. They went to my mother-in-law’s room, where hotel staff had found a pair and given them to her instead of throwing them away. My Ohio relatives were able to bring them back to me.

The main entrance and the door by the car port were both locked because of high wind. What’s that about? I switch hotel rooms for work every day and carry my stuff in at night, then out again in the morning. Maybe that’s why they have side doors, but they were locked too. Then the man at the front desk yelled at me, like his job was harder than mine. I even offered to work for him, since God knows it would probably pay more. Is it normal for someone who isn’t the main guest on the room to have to sign off on the make and model of their car or risk getting towed? Rude staff!

I came to town for my graduation and had a terrible time at this hotel. After I complained about earlier harassment, the building manager retaliated and called the police to have me removed. They forced me to leave less than 24 hours after I booked, instead of respecting my space or removing the person who had actually violated the policy.

The front desk guy gave me attitude about what my company hadn’t done, and I couldn’t even get my rooms sorted out. Worst customer service I’ve ever experienced.