Viceroy Chicago

The location and view were worth the high price, and the room itself was nice, but several details bothered me. I expected a tub, though what I got was a soaking tub, and it wasn’t clean enough for my liking. The pillows had a distinct smell. The connecting room made me uncomfortable, especially with a large mirror right beside the connecting door. I was traveling solo, and it didn’t really sink in until later that night, so I checked out six hours early. There were lots of alcoholic drinks in the room that I didn’t need, but robes and slippers had to be requested. I would’ve thought they came with the room price. I also forgot to use the $50 restaurant and lounge credit I received at check-in. It’s close to everything, and I would stay again, but I’d make sure the room met my expectations first. I’d rate it 7/10.

We chose this place for a staycation, right across from Rush Street, and it’s become my new favorite Chicago hotel. The whole property has a modern feel, with small touches like a bowl of Starburst at check-in. The staff were very friendly and went out of their way to help. Breakfast room service was excellent, with generous portions of gourmet-style food at a reasonable price. The rooms are gorgeous too.

The rooftop bar has fantastic views, the morning brunch was superb, and the location worked perfectly for us. Staff were exceptionally professional and friendly. Special thanks to Harrison, Margaret, Alison, and Dani. There were plenty of other helpful people whose names I didn’t catch.

We stayed four nights this week, and the hotel and rooms were beautifully decorated. The location was great, the amenities were lovely, and I especially appreciated how dog friendly they are. The staff were all incredibly kind, especially Camron, who checked us in. My only real letdown was the restaurant. It looks beautiful, but the food wasn’t very tasty and took a long time to come out.