HI Express El Paso Downtown by IHG
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Free
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- desk
- fridge
- hairdryer
- iron
- microwave
- private-bathroom
- safe
- shower
- tea-or-coffee
- telephone
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1 / 6 Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- coffee
- desk
- fridge
- hairdryer
- iron
- private-bathroom
- shower
- tea-or-coffee
- telephone
- toiletries
- towels
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1 / 6 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- coffee
- fridge
- hairdryer
- private-bathroom
- tv
- wi-fi
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1 / 6 Double Studio
- 2 guests
- full double bed
- Private bathroom
- fridge
- hairdryer
- private-bathroom
- tv
- wi-fi
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Guest reviews
Recent reviews shared by hotel guests
Luis M.
The room was clean, and the pillows were soft and comfortable, though the carpet in both the room and hallways is old. I arrived late last night because my flight was delayed, and the receptionist was friendly and patient. I also had to check out much later than planned after court ran long. We had notified the hotel, and when I got back, an older woman was kind about it and said the late checkout wasn’t a problem. I’d stay here again.
Peter L.
The hotel feels dated, and although the room and bathroom were somewhat clean, they weren’t spotless. You have to buy your own water. Breakfast was much worse than at other Holiday Inns, and just one person seemed to be handling everything, from cooking and cleaning to taking out the trash.
Ethan W.
Check-in was a bad experience. The clerk was rude and told me, “We don’t have any baby beds.” I don’t understand why the booking form asks who’s traveling and lets you list babies, or why my preferences say we have boys under 2, if there are no cribs. She explained that the ones they had were expired and they hadn’t gotten replacements. Maybe a couple of bad reviews and survey responses will get this location to see that simply not having one isn’t a workable answer.
Megan F.
We were there Saturday 04/11 through 04/12. The location was great, and the rooms were clean with comfortable beds. The front desk staff at check-in and the next morning seemed annoyed and weren’t friendly. At 7:30 am breakfast was nearly gone, and employees were eating even though there wasn’t much left. Bring your own water, and don’t count on breakfast.
Brian K.
The bed was really comfortable and the room was good. The highway-facing room stayed noisy all night, though. Aside from that, it wasn’t bad. I’d suggest asking for a room that doesn’t face the highway.
Amenities
Everything available at this property
General Services
47 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Newspapers
- Gift shop
- Express Check In/Check Out
- Television in lobby
- Fire Extinguisher
- Room service
- Iron and board
- Ironing
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Luggage storage
- Telephone
- Iron
- Car rental
- Airport transportation
- Transfer services
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Additional Measures Against COVID 19
- Total number of rooms
- Number of floors (main building)
- Double rooms
- hotel
- Check In Hour
- Check Out Hour
- Late Check Out
- Car hire
- Airport Shuttle
- Laundry service
- Launderette
- Multilingual staff
- Hotel safe
- Lift access
- Shop
- Luggage room
- Clothes dryer
- Printer
- Non Smoking Establishment
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Internet
- Wi Fi
Parking
4 available- Parking
- Parking nearby
- Free Parking on Premises
- Car park
Meals
3 available- Bar
- Coffee/tea for guests
- Breakfast
Business Services
9 available- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Conference room
- Meeting room
- Business centre
- Fax
Pool and beach
2 available- Swimming pool
- Outdoor pool
Sports
6 available- Tennis court
- Fitness facilities
- Gym
- Fitness
- Golf
- Tennis
Children
1 available- Babysitting service
Room Amenities
6 available- Non Smoking Rooms
- Fridge
- Cable TV
- Hairdryer
- Shower/Bathtub
- Toiletries
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
130 m 2 min walk
418 m 5 min walk
379 m 5 min walk
161 m 2 min walk
Attractions
20- El Paso Holocaust Museum & Study Center379 m 5 min walk
- San Jacinto Plaza422 m 5 min walk
- El Paso Museum of History490 m 6 min walk
- Cleveland Square Park498 m 6 min walk
- La Nube STEAM Discovery Center538 m 7 min walk
Restaurants
20- Boy Toys & More161 m 2 min walk
- Café Rosé the Pink Cafe El Paso174 m 2 min walk
- The Pizza Joint191 m 2 min walk
- Doña Rosa Mexican Restaurant202 m 3 min walk
- China Pearl209 m 3 min walk
Transit
20- El Paso International AirportAirport12.3 km
- Aeropuerto Internacional Abraham GonzálezAirport15.1 km
- MissouriTram130 m 2 min walk
- MontanaTram221 m 3 min walk
- San JacintoTram251 m 3 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required