Motel 6 Ely, NV

I'm a U.S. Army veteran. A woman told me my DD-214 release paperwork wasn't valid enough for a veterans discount, then charged me a $150 deposit that I never got back. Someone who said his name was Edward kept lying and giving me a fake number to call about retrieving it. It's been more than four months. They're dishonest thieves, and their attitude toward veterans is awful. Why make people rich when they have no concern for those who helped make their freedom possible?

Across several work trips over the past two years, I spent a total of 3½ weeks here. It may be the worst place I've stayed. The rooms weren't cleaned to a sanitary standard, staff didn't respond to problems, and about half the property was falling apart. Power kept going out in most of the rooms. I'd pay extra for somewhere else in Ely. Camping would be better.

In February, we're still waiting for a resolution. My wife has been emailing weekly for updates, and Motel 6 has now blocked her emails. We booked through the Motel 6 app on November 22nd and paid in full. When we arrived, the location couldn't find the reservation, even though we showed it in the app. They wouldn't honor it and charged us again in full, promising it would be sorted out the next morning when corporate customer service opened. Nothing has been resolved.

The rooms were clean and the bed was comfortable, with AC and heat, all for a great price. We stayed one night while passing through Ely, Nevada, and liked it enough to return on our way back. We'll definitely stay again next time we're traveling through. And remember, Motel 6 will keep the light on for you!