Candlewood Suites Dallas NW - Farmers Branch by IHG

The room and bathroom furnishings could use a refresh, but they’re adequate for a few nights. It’s an economical stay with a kitchen, friendly staff, and a safe location. Good stay.

I stay here pretty often. I’m not a fan of their pillows, lol, but the rest is comfortable enough. The Kitchenets come in handy when I’ve had enough of eating out.

I lost $180, and they wouldn’t give the money back. I called the company I booked through, and they said I didn’t answer the call. The lady wouldn’t check me in because, according to her, I had left the room dirty, with stains on the towels and other issues. I asked them to show me proof, and I let them know I had it at the time, but I wasn’t going to check in. This is unfair. These are thieves, and I hope this lady gets her karma soon.

For business trips, having a full kitchen makes it easy to cook and keep drinks around. It doesn’t have an oven, but it does have a full-size fridge, two-burner stovetop, pots and pans, silverware, plates, cooking utensils, a five-cup coffee maker, toaster, colander, drinking and juice glasses, coffee mugs, dish soap, dishwasher and powder, plus body wash, shampoo, conditioner, hand soap, and lotion in the bathroom. The bed is very comfortable, with four labeled pillows, two firm and two soft. My only complaint at this location was the slow Wi-Fi, which gave me 898 kbps. On my next check-in, someone told me there was a different way to log on, so maybe it had changed. I travel with my own internet router now and don’t use hotel Wi-Fi anymore. Guests can use the four washers and dryers for free. There’s free coffee in the pantry, along with things to borrow for the room, from board games to slow cookers.