SureStay by Best Western Groves

We’ve been here about a month and a half, and it’s been comfortable with a really welcoming feel. The staff are wonderful, professional, and friendly, and they treat you like a person. It’s easy to chat and laugh with them. Room service comes on time, between 8:30 AM and 11:30 AM, and the team is courteous. The rooms are spotless, with no mold. Breakfast is included, with fruit, drinks, coffee, and bagels or toast. They make it hard to leave!

I’m working in the area and staying here for a good while, so daily housekeeping is great. The place is comfortable, and the people are really nice. The front desk guys were polite and helpful, especially Ron. There are plenty of restaurants nearby, and Walmart is just a block away.

The front desk gentlemen were so helpful and had wonderful attitudes. The customer service was surprisingly the best I’ve had in a while. I’ll definitely stay again if I’m in town.

This was a miserable stay. The rooms weren’t comfortable, there was no privacy, and the service was horrible. The room door had a 2-inch gap at the bottom, and whenever we stepped outside, the front desk was staring at us. The receptionist was incredibly rude and snobby. We didn’t get our $25 deposit back because a wash towel was dirty, even though I was covered in black mulch when we rented the room. The hotel seemed greedy, and it felt like all they cared about was money. Breakfast was terrible: just cereal and bagels, with no bowls for the cereal. If you’re a worker trying to avoid problems, this isn’t the place. The Days Inn cost the same and had a kitchenette, excellent accommodations, and a five-star breakfast. We got our $100 deposit back every time.