Sheraton Flowood The Refuge Hotel & Conference Center
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 16:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
Classic Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- hairdryer
- hypoallergenic
- iron
- private-bathroom
- safe
- shower
- tea-or-coffee
- towels
- tv
- wardrobe
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Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- hairdryer
- hypoallergenic
- iron
- private-bathroom
- safe
- shower
- tea-or-coffee
- towels
- tv
- wardrobe
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Double Suite with golf view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- hairdryer
- hypoallergenic
- iron
- mirror
- private-bathroom
- safe
- shower
- tea-or-coffee
- telephone
- toiletries
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1 / 6 Standard Double Club room with courtyard view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- desk
- hairdryer
- hypoallergenic
- iron
- private-bathroom
- safe
- shower
- tea-or-coffee
- towels
- tv
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Waylon K.
The hotel looks beautiful, almost like a resort, but the restaurant service was the worst I've ever had. It took 20 minutes just to get a high chair, 30 minutes for drinks, and nearly an hour for our food. The ranch was Kraft or some other bottled kind. There are more than 200 rooms and only two elevators, with just one working. There was no bellman either. It's a shame, because we'll never come back.
Dylan M.
We’ve stayed here twice in the last 4-years, and the quality has been top notch both times. Ms. Clarke at the front desk was kind and very helpful, handling all my family's requests with a smile and an infectious positive attitude. Clay, the head engineer, came to help with our HVAC late at night and arrived within 10-minutes. He was completely professional and courteous. The pool and lazy river may be the best accommodations in Mississippi, and my kids couldn't get enough. This is a great place to stay when traveling through Jackson, and I'll definitely return to the Sheraton Flowood The Refuge Hotel & Conference Center next time I'm passing through Mississippi.
Jessica H.
The rooms were clean, spacious, and tastefully decorated, and the staff made our family stay memorable. An unexpected pool issue disappointed my kids, but the team went above and beyond and surprised them with special treats. The director of operations was especially attentive and helpful. We can't wait to return to the Sheraton Flowood.
Lauren B.
I come here whenever I have an educational conference, and the staff are nice and professional all the way from the front desk to my room. The rooms are clean and comfortable. The rooftop bar serves delicious food and drinks. JC was my bartender, and he made my drink just right. He was polite and quick, too.
Kirsten V.
The restaurants have a welcoming feel, and you can move easily between them and the lobby. There are food choices for every meal, and the rooftop bar has breathtaking views. The pool and lazy river are endless fun. I love staying at the Refuge Hotel, especially for the exceptional customer service.
Amenities
Everything available at this property
General Services
28 available- ATM
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Express Check In/Check Out
- Fire Extinguisher
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Extra decontamination measures
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Total number of rooms
- hotel
- Check In Hour
- Check Out Hour
- Laundry service
- Lift access
- Concierge
- Clothes dryer
- Hairdressing salon
- Non Smoking Establishment
- Minimum Check In Age
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
2 available- Parking
- Car park
Meals
5 available- Bar
- Breakfast
- Restaurant
- Poolside snack bar
- Swim Up Bar
Business Services
6 available- Business center
- Fax and copy machine
- Conference Hall
- Conference room
- Meeting room
- Business centre
Recreation & Wellness
2 available- Spa
- First Aid Kit
Pool and beach
5 available- Swimming pool
- Outdoor pool
- Seasonal outdoor swimming pool
- Pool facilities
- Outdoor freshwater pool
Sports
6 available- Golf course
- Fitness facilities
- Gym
- Fitness
- Golf
- Golf practice facility
Pets
1 available- Pets Not Allowed
Room Amenities
2 available- TV
- Shower
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
1.7 km
4.0 km
4.6 km
1.4 km 17 min walk
Attractions
20- Winners Circle Park4.6 km
- Flowood Nature Park5.0 km
- LeFleur's Bluff State Park Mayes Lake5.3 km
- Mississippi Museum of Natural Science5.9 km
- Mississippi Children's Museum6.0 km
Restaurants
20- Zeus Mediterranean Kitchen1.4 km 17 min walk
- Jjb Brands1.8 km 23 min walk
- OEC Japanese Express1.8 km 23 min walk
- Chick-Fil-A1.9 km 23 min walk
- Que Sera Restaurant1.9 km 24 min walk
Transit
20- Jackson-Evers International AirportAirport1.7 km
- Lakeland Dr. @ Penn's Fish HouseBus4.0 km
- Mcleod ElementaryBus6.5 km
- Old Canton Rd & Northside DrBus6.7 km
- Parkway Dr & Sedgewick DrBus6.7 km

Stay rules
Important conditions for your stay