Inn at Hermannhof

The Paradise Suite in the Hoehn House Cottage was comfortable and relaxing, with an excellent view. It would be a lovely choice for a couple’s trip, as I assume the other cottages on the hill would be too. I’d give the room itself five stars. The catch is that it’s a significant distance from the Inn, up 96 steps on a steep hill. It was a bit rough for someone older, though not bad for us. If anyone in your group has accessibility issues, I recommend staying in the Inn instead, unless you plan to drive to and from the cottage. Keep the walk to breakfast in mind as well. It’s served at the Inn, a few blocks away and downhill from the cottage. That was fine in good weather, but bad weather could make it harder. We paid to include breakfast. At first we were seated quickly, and our server brought drinks and took our order. There were just two options, French Toast with Bacon or a Breakfast casserole with bacon, which suited us fine. But other guests who arrived later were already eating while we waited. After 30 minutes, the other server noticed we still had no food and checked on it. About five minutes later, she told us it had just been put on the tray and should arrive soon. It finally came 45 minutes after we ordered, ten minutes after being put on the tray. Both meals were lukewarm and mediocre, and the coffee in the insulated carafe was lukewarm too. I’m guessing our first server forgot about us. That can happen, but there was no apology. Instead, they ignored us and wouldn’t make eye contact, which felt very unprofessional. We also saw someone clearing tables leave behind silverware and glasses that appeared unused. I sincerely hope that isn’t the norm, since those items had been exposed to the people sitting there, and I’d expect everything left on a table to be taken away and washed in case of coughs or sneezes. We went elsewhere for breakfast after that. We’d paid for it on the second day too, but after the first morning, we weren’t going back, and things worked out well for us. I highly recommend the lodging, but would skip the restaurant. The service was seriously lacking, and there are much better options for the quality.