Evelyn B.
Please be careful about staying here. I've been to this hotel several times in the last 3 months. The room by the elevator on my third visit was an awful experience. On the fourth visit, the towels, sink, tub, and bathroom floor were covered in long black hairs, and I found two spiders in the sink. There was also a big hole in the drywall under the bathroom sink and other drywall issues. The place wasn't clean, the service was poor, and the management was poor. The manager, Victor, has a very nasty attitude. He speaks English very fast and talks to me as if I'm dumb. He offered me a $50 discount after I said I'd already signed up, but I stayed 6 days straight and he never gave me the discount. Breakfast is supposed to be open from 06:00 - 08:30. I got there at 08:25 and they were already taking the food away. No waffles, no eggs. At checkout, the woman gave me someone else's receipt, though I caught it and told her. The TV picture wasn't clear; when I called the front desk, he said he didn't know. Don't let them swipe your card for payment until you check out. I stayed 3 days, they swiped my card, and finalized the payment 7 days later. When I left 6 days later, there was that issue too. Don't use your sky miles.
