Erin C.
We left after 15 minutes. The suite smelled of mold and diesel, there was a roach in the fridge, and nothing looked like the photos. The only two louvers that opened were in a broken window beside the parking lot, so we couldn't get a cross-breeze. The screen was broken, and the door was chipped up as if it had been kicked in and never fixed. There was no AC, which hadn't been publicized. The wall by the beach was in disrepair, and the courtyard waterfall didn't work. All that was left was standing water and bugs. We didn't feel safe at all. We'd booked the suite for a week through a last minute deal, but they were still cleaning when we arrived at 5pm. Their no refund policy is very strict. They were impossible to reach, wouldn't address our concerns, and kept our money. We lost a week's rental for 15 minutes in this dump. AVOID!!!
