MainStay Suites
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Peter L.
The staff were great, especially Nate, who was very accommodating, and the breakfast attendant. The room problems, though, were bad enough that we moved three times. Each room had a mix of mothball, bad food, and other underlying odors. After the third room, we bought dryer sheets to put in the AC unit. There were mouse traps under the furniture, and our room was 611, with thin windows that let in traffic noise. The full-size refrigerator was a plus, but the bathroom was tiny and its door wouldn’t close. The treadmill in the fitness center didn’t work, so I used the elliptical. The property is old and smelly, even though the staff were great.
Nia J.
The place smelled horrible, and I found mouse droppings on the countertops, as the attached photos show. There are mice, but the staff act like they aren’t there. The front desk staff had awful attitudes, too. Some of the people staying there made us feel unsafe, and staff did nothing about it. I wouldn’t recommend staying here.
Tamika G.
We left a day before checkout because we weren’t comfortable staying or eating there after hearing mice all night. At first the room seemed clean, but then we heard them through the night. They offered another room, but there was a mouse trap beside the couch in that one. My family has little kids, so this didn’t feel safe. The only offer was a $100 refund, which didn’t cover what we paid for the room, chips, and a drink.
Philip M.
Juan and Manny were incredibly kind and gave us 110% customer service. They went beyond what we expected. The manager was also so kind and showed us several rooms so we could choose the one that suited us best. We’ve never had customer service like that before. We recommend them and will keep coming back. 10/10 stars if I could.
Jordan B.
Morgan at the front desk was unprofessional and trifling. I found a roach in the bed and complained, but they offered no accommodation that made sense. She also messes with card numbers, so be aware.
Amenities
Everything available at this property
General Services
10 available- ATM
- Computer
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- All Spaces Non Smoking (Public And Private)
- Laundry
- Luggage storage
- Picnic area
- Contactless Check In And/Or Check Out
Accessibility
1 available- Wheelchair Accessible
Internet
1 available- Free Wi Fi
Parking
2 available- Electric car charging
- Parking
Meals
3 available- Coffee/tea for guests
- Breakfast
- Bottled water
Business Services
3 available- Business center
- Meeting and presentation facilities
- Conference Hall
Sports
2 available- Fitness facilities
- 24 Hour Gym
Pets
1 available- Pets allowed
What's nearby
Explore attractions, restaurants and transport around the hotel
2.2 km 28 min walk
3.4 km
671 m 8 min walk
91 m 1 min walk
Attractions
20- Fair Oaks Park671 m 8 min walk
- K1 Speed Horsham1.0 km 13 min walk
- Lukens Park1.0 km 13 min walk
- Everybody's Playground1.1 km 14 min walk
- Masons Mill Park4.5 km
Restaurants
20- Otto's Restaurant And Bar Inc91 m 1 min walk
- Lucky 7 Deli Fried Chicken395 m 5 min walk
- Pho Viet Thai410 m 5 min walk
- Pjw Horsham Llc449 m 6 min walk
- Main Street Pizzeria and Grille457 m 6 min walk
Transit
20- Philadelphia International AirportAirport35.3 km
- Lehigh Valley International AirportAirport59.1 km
- HatboroTrain2.2 km 28 min walk
- Jacksonville Rd and Potter StBus3.4 km
- Jacksonville Rd and Van Horn DrBus3.8 km

Stay rules
Important conditions for your stay