Arlington Resort Hotel and Spa

The outside is beautiful, but the rooms look like something you’d find in a motel6 unless you rent a suite. For what they charge, things need to be much cleaner. I understand the hotel’s history, but the fact that a few dead gangsters slept there isn’t a reason to leave it without modernizing it. They should shut the whole place down and rehab everything. We gave it another chance for my daughter’s 8th birthday, and it was more of the same. The carpets were dirty, and we kept seeing dog poop in the elevators and lobby. We told the staff, and to their credit they cleaned it up, but eww. We ended up finding other places to eat outside the hotel. Our first stay was horrible too. A pipe burst in the room and water got all over the dirty carpet. They moved us to another room, but its carpet was dirty as well. They also took an extra $200 from my card, saying someone had smoked in the room. I don’t smoke in hotel rooms, especially with my kids, who were 10 and 7, and I don’t even smoke in my own house. I asked the staff for proof, but they never provided any. There was mold in the bathroom, and breakfast was too expensive, though we paid for it anyway.

The atmosphere felt so historical, and the pamper package was an outstanding deal. The staff were super friendly and professional. I didn’t get my paraffin hand wax or hand mitten to bathe with, but they made up for it with such loving hospitality. Thanks, everyone. I plan to come back every month! And Shane in valet gave us the perfect welcome, then went above and beyond with the goodbye.

The thermal bath was the highlight, an absolute slice of heaven. Staying at the hotel meant we could go back to our room and nap afterward, which was a real perk. The in-lobby bar and restaurant were especially enjoyable while it rained off and on during our visit, and all the staff were absolutely wonderful. It’s an older historic building right in the downtown area. Renovation work has begun and is expected to continue until mid 2027. For its age, the interior is well maintained and very clean, with no old building smell, though there’s obvious wear and tear throughout. It was a wonderful, relaxing experience, and I’ll absolutely return.

The rooms are very old, so I’d give them a 2 for that, since a lot of people would freak out. I loved them, though. The spa was amazing, but I wouldn’t recommend the nail salon. The staff were totally amazing, not one rude person. We’re going back as soon as we can. It’s close to everything.