Hilton Garden Inn Indianapolis Downtown
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 16:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
- Accommodates
- Up to 4 guests
Room Information
Rooms
1 / 6 Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- hypoallergenic
- iron
- microwave
- private-bathroom
- tea-or-coffee
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1 / 3 1 Bedroom Kitchen With sofa bed Double Suite with city view
- 2 guests
- full double bed
- Private bathroom
- kitchen
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- with-view
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1 / 5 1 Bedroom Deluxe With sofa bed Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 5 1 Bedroom With sofa bed Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Guest reviews
Recent reviews shared by hotel guests
Mia B.
The location is excellent, right in downtown with everything walkable. Valet is the only parking choice and costs about $40/night, but the gentlemen working valet were outstanding and deserve five stars themselves. The room was fine, and the bartender gave us a pleasant experience. There are no in-room safes, though perhaps one is available by request. The bar closes at 9. We were there for a few days over the NYE holiday. The desk accommodated our room requests, but the staff’s tone could be blunt and aggressive, which put me off. We kept the Do Not Disturb sign up the whole visit, yet room service entered while we were out on our second-to-last day. It seemed they realized partway through and stopped: we had fresh towels, the bed was unmade, and they’d taken the old washcloths without replacing them. I went down to ask what happened, but the guest in front of me was having a very intense exchange with Mindi at the front desk. She was so rude to that customer that I didn’t want to hear what excuse or poor service she might give me, so I went back upstairs rather than risk ruining our last night. Take the other one-star reviews about Mindi and some of her staff seriously. We won’t return, though it could work for someone needing a last-minute place.
Sophie M.
Jaden and Lily got us checked in early and took care of our needs. The staff were helpful and attentive throughout our visit for a swim meet. We upgraded to queen beds, and the room had a coffee maker and mini fridge with good coffee and creamer. The decor felt warm and updated, and the beds and pillows were so comfortable that my son and I slept great. We’ll be back!
Riley A.
I’m in Indianapolis often for work, and this is my favorite hotel in the city. Jossie spent a good while helping me print documents I needed and was very polite. The rooms are consistently clean and comfortable, and the staff are wonderful. On another visit, they recognized my rewards status and upgraded me when availability allowed. It’s in a great location and very well run. I’ll definitely stay again.
Noah I.
The location is amazing, and the valet folks were quick and very attentive. Parking is free valley. The hotel itself is very good and clean. I’d avoid the 16th floor. They did tell me it had no regular windows, just one ceiling window, which sounded kind of cool at first. In practice it felt depressing, and the window is way up high, not some fancy glass ceiling. The water pressure up there was pretty low, too.
Avery C.
I wanted to share an honest account of a stressful, emotional situation during our stay this past weekend, 12/13 - 12/14. It wasn’t caused by the hotel or its staff. The team stayed calm, professional, and supportive, and I never felt threatened, mistreated, or disrespected. They handled everything patiently and neutrally, with guest safety in mind, especially for the child involved. Staff de-escalated things appropriately and kept everyone safe even while emotions were high. I was treated with kindness and understanding, and I’m grateful for how they managed something outside their control. The property was clean, well maintained, and conveniently located downtown. Any problems during the stay were handled calmly and professionally. I’d absolutely stay again and recommend it to families and travelers who value respectful, safe, professional service.
Amenities
Everything available at this property
General Services
64 available- ATM
- Shopping on site
- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Express Check In/Check Out
- Television in lobby
- Fire Extinguisher
- Room service
- Indoor Fireplace
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Telephone
- Iron
- Taxi booking
- Hiking
- Total number of rooms
- Number of floors (main building)
- Double rooms
- Suites
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Airport
- Electric vehicle charging station
- Check In Hour
- Check Out Hour
- Laundry service
- Launderette
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Fireplace
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Newspaper stand
- Shop
- Concierge
- Luggage room
- Clothes dryer
- Smoking area
- Highchairs
- Banquet hall
- Printer
- Audio Visual Equipment Rental
- Casino
- Game room
- Hot tub
- Hairdressing salon
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
6 available- Electric car charging
- Parking
- Parking nearby
- Car park
- Secure parking
- Valet parking
Meals
9 available- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Vending machine
- Air conditioning in Restaurant
- Set menu lunch
Business Services
9 available- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Conference room
- Meeting room
- Business centre
- Fax
Recreation & Wellness
3 available- Spa
- First Aid Kit
- Spa centre
Pool and beach
6 available- Swimming pool
- Indoor Pool
- Pool facilities
- Indoor freshwater pool
- Outdoor freshwater pool
- Sun loungers
Sports
2 available- Fitness facilities
- Gym
Room Amenities
5 available- Non Smoking Rooms
- Family room
- Cable TV
- Hairdryer
- Shower/Bathtub
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
131 m 2 min walk
13.3 km
125 m 2 min walk
5 m 1 min walk
Attractions
20- Soldiers & Sailors Monument125 m 2 min walk
- The Escape Room Indianapolis523 m 7 min walk
- Indiana War Memorial & Museum530 m 7 min walk
- Indiana Historical Society788 m 10 min walk
- Eiteljorg Museum of American Indians and Western Art958 m 12 min walk
Restaurants
20- The Social American Tavern5 m 1 min walk
- Great American Grill At The Hilton Garden Inn9 m 1 min walk
- Giorgio's Pizza39 m 1 min walk
- Small Batch Soups47 m 1 min walk
- Soupremacy53 m 1 min walk
Transit
20- Indianapolis International AirportAirport13.3 km
- Ohio and Pennsylvania IBBus131 m 2 min walk
- Ohio and Meridian OBBus165 m 2 min walk
- FlixBus IndianapolisBus285 m 4 min walk
- Transit Center-GBus288 m 4 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Pet deposit required
Rules and eligibility
Children
Ages 0-18 - Extra bed available