Quality Inn & Suites
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Corey M.
The shower barely worked: the broken head just let water fall out, with no pressure, and the water was cold. We used it mostly to rinse off after worrying about bedbugs. The place looked nothing like its misleading photos, and the pool was closed, with no one working on it. It looked like something from The Walking Dead. Our first room smelled of smoke, body odor, and mold. The sheets were dirty, the comforter had cigarette burns, and everything was a mess. We didn't take photos, though we should have. The second room was somewhat better, but still dirty and moldy, with a discolored, failing ceiling and more burns on the comforter. It smelled less strongly of smoke. The pillows were yellow; maybe they'd been bleached, but given the rest of the room, I wouldn't trust that. Check-in was handled by a rude, very unprofessional man. I wouldn't recommend staying here unless every other option is gone, even for just one or two nights. I'd choose a Walmart bathroom, a rest area, or a car first if those were possible. This place makes the Bates Motel seem five-star. The listing calls it a two-star hotel, which is generous. It should be shut down.
Caleb B.
My two boys play Pokemon at CM Games across the street, and I didn't want to drive home late, so staying here worked out great. I got a double room for the price of a single at the “nicer” hotels. It is a little worn, as other reviews mention, but that was what I expected at this price. If you go in expecting what you paid for, you won't be disappointed. Expect the Ritz Carlton for Red Roof prices, though, and you will be.
Theresa M.
The bed was comfortable, and it cost less than the nearby motels. The building is old, the room was below average, and it wasn't especially clean. Check-in means walking across a large lobby, but you can't get to the rooms from there, so don't haul your bags in with you. I wouldn't want to arrive late. You get what you pay for.
Kendra W.
There was no hot water, the heater couldn't warm the room, and the whole motel was a mess. When we asked for a refund, they said no because we'd been in the room for 15 minutes. Ten of those minutes were spent with them trying to get things working, without success. Then they said the money was for a technician they'd called to fix the furnace, which had nothing to do with the hot water problem. Don't stay there.
Marina C.
We were exhausted and needed somewhere to stop, so we booked by phone several hours before arriving. The man on the phone was friendly and quoted $50 for tonight and $65 for tomorrow. I care for a senior and a special-needs baby on oxygen who needs G-tube feedings, and we were very low on money. Friends were meant to help us pay for the next night, so we had enough for a $50 deposit and tonight's $50. With tax, tonight would have been $59, leaving us with no money, but at least we'd have a roof over us. At the desk, the man was rude and insisted tonight cost $65, no matter what. I tried explaining that we were tired and had made the reservation, but he still refused. Now we're back in traffic with nowhere to stay. People make me sick anymore.
Amenities
Everything available at this property
General Services
36 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Express Check In/Check Out
- Chapel
- Terrace
- Private Check In/Check Out
- Allergy Free Rooms
- Room service
- Trouser press
- Indoor Fireplace
- Locker
- Laundry
- Safe Deposit Box
- Shoe shine
- Luggage storage
- Diet menu (on request)
- Packed Lunches
- Car rental
- Transfer services
- Tour assistance
- Library
- Barbecue grill(s)
- Billiards
- Bowling
- Casino
- Karaoke
- Nightclub
- Fishing
- Ping Pong
- Water park
Accessibility
1 available- Accessibility features
Internet
2 available- Free Wi Fi
- Internet access
Parking
2 available- Electric car charging
- Parking
Meals
8 available- Bar
- Breakfast
- Common kitchen
- Restaurant
- Snack bar
- Vending machine
- Poolside bar
- Bottled water
Recreation & Wellness
1 available- Spa tub
Pool and beach
5 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Private beach
- Beach/pool towels
Sports
3 available- Free bicycle rental
- Bike rental
- Mini golf
Room Amenities
2 available- Non Smoking Rooms
- Soundproof rooms
What's nearby
Explore attractions, restaurants and transport around the hotel
197 m 2 min walk
203 m 3 min walk
2.9 km 36 min walk
115 m 1 min walk
Attractions
20- Breakout Games2.9 km 36 min walk
- Concord Park7.2 km
- Lakeshore Park9.2 km
- Concord Cove Park10.0 km
- Victor Ashe Park11.4 km
Restaurants
20- Starbucks115 m 1 min walk
- Pizza Hut161 m 2 min walk
- Dunkin'180 m 2 min walk
- Cracker Barrel233 m 3 min walk
- Papa Johns287 m 4 min walk
Transit
20- Park West Blvd WB at Park 40 NorthBus197 m 2 min walk
- Park West Blvd EB Mid-Block before Cedar BluffBus203 m 3 min walk
- Sherrill Blvd EB @ Cedar Bluff RdBus273 m 3 min walk
- Cedar Bluff Rd SB @ Sherrill BlvdBus302 m 4 min walk
- Sherrill Blvd WB @ Christian AcademyBus387 m 5 min walk

Stay rules
Important conditions for your stay